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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74073 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229914 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204024 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Don't seem to be able to add my second phone

I've just set up my Sure Signal and it's working fine but I have two phones on vodafone contract at the moment and it wont let me add the second phone.  I am getting two error messages, the first one telling me I have already set up that user, but th...

annybee by 4: Newbie
  • 10937 Views
  • 4 replies
  • 0 thanks

Sure Signal 1

Hi people hope you can all help me I have a sure signal that i have had for 4 years maybe..... it has worked great with my broadband router (DG834N)Until this week i have all the lights on the sure signal but no 3G service on either phone in the hous...

Craigius by 2: Seeker
  • 9612 Views
  • 7 replies
  • 0 thanks

New v3 Sure signal

HiI have upgraded my ss to a new v3The reason being calls dropped after 2 mins on my old ssThe v3 works ok except the other day could make calls but could not receive callsIt has now come goodMy original ss needed a speed of 1 mBut I notice the new o...

Harrassment

When are you going to stop ringing my T-MOBILE phone??? I am NOT interested in a Vodajoke phone. 1 more call and I will be taking legal action and doing you for harrassment. I don't know where you got my number from but you had better stop ringing it

Sure Signal v3 stops working mid call

Hi there, I'm having problems with my VSS3 with a couple of issues that may/may not be related!? It has occaisionally stopped working with the power light flashing and the internet light being on (solid). This however isn't the main problem... ...the...

I want to de-registered my Sure Signal

Hi, I retired about 10 months ago, one year  prior to retiring I purchased a Sure Signal V2, it was registered to my company phone number and email. How do I go about de-regestering this, as I could give to my son in law rather than bin it!Thanks Ger...

two sure signals

hi i have two sure signals one at work and one ive just registered for home both for the same mob no, why cant i see both on my vodafone account?? ie whe i click on manage my sure signal its ony showing the new one ive just registered? Thanks for any...

tony12 by 2: Seeker
  • 8722 Views
  • 1 replies
  • 0 thanks

Chromebook

Can someome please give me the PAYG telephone number please ?only I am a contract user and cant get any joy from Vodafone Contract team. I have a Chromebook so what I want is a standard sized sim for it . I looked online but the PAYG sims they have a...

gw0gvq by 2: Seeker
  • 12293 Views
  • 1 replies
  • 0 thanks

Cannot Add New Device to my Sure Signal

Am trying to register my new phone to my Sure Signal and keep getting the following Sorry – there seems to be a problem.It looks like something went wrong, sorry. We've got a team of techs working hard to get it sorted - so pop back later and try aga...

padwap by 2: Seeker
  • 9133 Views
  • 1 replies
  • 0 thanks

New Sure Signal Not Working

I recieved my new Sure Signal V3 on Tuesday.  I followed the setup and registration instructions.  I waited six hours and the Red Light was on and the Internet Light was flashing.   So I contacted Tech Support who said I needed to waith 24 hours for ...

Viking23 by 2: Seeker
  • 9348 Views
  • 5 replies
  • 0 thanks
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