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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Power cut, please can I have another reset

Hi there, we have had another power cut which has stopped our sure signal, please can someone reset it? it worked last time. Many thanks.

rudshers by 2: Seeker
  • 10422 Views
  • 1 replies
  • 0 thanks

Resolved! Sure Signal WiFi problem

I have set up a sure signal (Ver 2) with no issues using an Iphone 5S the 3G is great but my WiFi on the phone is at a crawl even with the sure signal and router moved apart but the WiFi on my Ipad is working at the same speed as before with no issue...

tinners by 2: Seeker
  • 10090 Views
  • 5 replies
  • 0 thanks

Sure Signal

Good Morning My Sure Signal has been down for at least the past 16 hours, this is the only way I get reception at home where I work, please can you advise if this is a VF problem and if so when will it be fixed or is this my Sure Signal which I have ...

No option to manage my Sure Signal

Hello,I've been usin my SureSignal without a problem for two years. I ended my main contract with VF last month, but still have a number registered with you.When I log in, I am still listed as 'owner' of my Sure Signal, but there is no option to mana...

gd1972 by 2: Seeker
  • 10247 Views
  • 1 replies
  • 0 thanks

Resolved! VSS v3 not working

 Hi my VSS v3 worked for about 2 days and now refuses to connect to the internet. Ive got a solid red light and a flashing internet light. I tried resetting the VSS resetting my router, port forwarding, leaving it for 24 to 48 hours, still with no jo...

plattdh by 2: Seeker
  • 10933 Views
  • 4 replies
  • 0 thanks

Sure Signal Problems

Hi There, We seem to be having a problem with 2 Sure Signals, we have 3 in total 1 is working perfectly and the others have flashing Power Lights and 2 Orange lights (In-Use light and Signal Light) Power: FlashingInternet: OffIn Service: Solid Orange...

Text messaging

I use an iPhone5 and for some reason I cannot send text messages from home, despite having a full signal which is boosted by a Vodafone Sure Signal. If I move away from my signal at home I can send messages perfectly well.  Any clues?

Sure Signal V3 not working. Only Power light is on,

my Sure Signal has started displaying a new fault. The red light is solid, and no other lights are showing. This isn't covered in your helpful guide to the different error conditions: http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Version-3-Sure...

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