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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
My normally rock solid Sure Signal V2 disconnected this evening, hard reset done both from my end and from vf's side yet no connection...just get solid power light. Tried a V3 as well (after registering it) again same issue...just orange lights. Anyo...
It appears from the limited time that I have been able to spend perusing the eForum correspondence on the subject that I am just one of many who have had a less than satisfactory experience of the Version 3 VSS – and that is being generous to Vodafon...
I have gathered the info requested for the following light conditions- Power - Red - light flashingInternet light - Not on after flashing slowly for approx 30 seconds after power upSystem and User lights - Steady Orange If you look at my Vodafone Sup...
I've just upgraded from an iPhone 3GS to a 4S and it won't connect to the Sure Signal. It works fine with the Nokia Lumia that also lives in the house. I've read lots of posts suggesting that this is not uncommon. Could you resync the Sure Signal ple...
Dear All I have a sure signal box and I was issued a new SIM for my Sumsung Galaxy S4. The new SIM will not register on the sure signal. Does anyone know how to sort this out/ Thanks Ryan
MY VSS 1 has stopped working, and after trying to reset/ resync it every day for 10 days I have decided enough is enough. I will have to get a new VSS as this one is out of warranty. However, I dont want to get one that does not work with Infinity. I...
Hi,I cannot get the VSS3 to work. I checked the registration and all seems to be correct.I have reserved the IP address as suggested (below)I opened the Ports as suggested in earlier posts, (again, below)but still have a flashing Red light and two st...
Hi, I purchased a sure signal as recommended but I'm unable to register it. When I set up a 'My Account' I receive a service pending notification. My vodaphone number is associated to the company that I work for. Rich
I did the daftest thing and deleted the admin account on my VSS V1. I cannot add the sure signal back in to my account as it says the site is having technical diffiulties, this has been the same for several months, i have now bought V3 but could use ...
May be of some helo for people upgrading to Fibre ... My VSS3 started with Red stable and first white flashing, So I changed the NAT to allow the ports to forward (8,50,53 etc) then got a Fashing Red and a constant Amber. The Unit would not reset p...
