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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74035 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal - Available For Those Not Getting a Proper Service?

I have gone weeks now without a proper signal, and 99% of the time had no signal at all. There have been 3 separate incidents on here for HR2 area, and now it has been suggested by Vodafone Customer Services that I switch my phone to GSM only. I do n...

Sure Signal not working and disappearing registration

Got home to find VSS not working.Went through the trouble shooting guide still not working.Logged in to account, VSS registration details gone.Support team re-registered VSS, but still not working.At the moment just the power light is on. When the de...

locker by 2: Seeker
  • 20212 Views
  • 8 replies
  • 0 thanks

Sure signal problem

I did the cmd run, but what next? Please help Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\Stewart Ebbins>tracert 212.183.133.177Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.1...

Resolved! Sure signal not working again

My sure signal has stopped working again. Have done the reset on the box but it still isn't working!!! Serial number 21229335415

kinks123 by 2: Seeker
  • 22798 Views
  • 18 replies
  • 0 thanks

Sure Signal Dead???

I have a sure signal v2 and it has no lights on at all.  Can anyone tell me if this is a dead unit?  Is there a warrenty with these things? Pretty gutted as I have no signal in my home and this is the only thing that is keeping the calls working.

PHIAN01 by 2: Seeker
  • 18873 Views
  • 3 replies
  • 0 thanks

Resolved! Sure Signal won't connect to my phones

A week ago my Sure Signal stopped connecting to my phones, as a result of which I have no signal. Nothing changed with ISP, Router, PC or anything else. The Sure Siganal has been reset several times, allegedly re-synched twice, and had cables unplugg...

Resolved! VSS3 - Resync Required

Hi, You reset my VSS3 a couple of months ago, unfortunately it stopped working again and it looks like the same problem.  Could you please reset it again for me?   The serial is: 40124216397 Original post: http://forum.vodafone.co.uk/t5/Vodafone-Sure...

neilmw1 by 2: Seeker
  • 17413 Views
  • 1 replies
  • 0 thanks

Vodafone Sure Signal Flashing Red Light & Stable Orange User Light

Hi, We have purchased a Vodafone Sure Signal for our small business and are unable to make it work! Despite it advising on the quick set-up guide it will take between 10 mins to an hour to activate, I was told by an opertor this morning it could take...

Resync my sure signal please ?

Hi,Please could you resync SS number 21230044683We had a power cut last week and since then i have been unable to connect to it with 3G, I have done full resets but with no sucess so far. Thank you

AP68 by 2: Seeker
  • 17517 Views
  • 1 replies
  • 0 thanks

Resolved! New Sure Signal showing old address

Hi there, I just purchased a Sure Signal.   I phoned up to get it set up as the Sure Signal set up kept coming up with error messages on the web (i.e. I can't access the set up page).   All is working fine!  My phone has now got signal and 3G, all li...

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