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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal Problem

I have followed all advise posted on here on how to fix problems before posting and asking for help, but it has now been 36 hours since the sure signal box last worked I have no option but to ask for help.The power light is static, the system light i...

Chicadee by 2: Seeker
  • 17041 Views
  • 1 replies
  • 0 thanks

Mobile Wi-Fi R205

Hi I purchased a Mobile Wi-Fi R205 while in Egypt to give me easy Wi-Fi access, the Vodafone shop in Egypt said that it might be locked to Vodafone Egypt and I was wondering if it is locked can it be unlocked so that I can use it with Vodafone Turkey...

Sure signal not working with owners phone only

I have a sure signal home cell V2-V.I have had it about a year but now it does not work with my phone , but it works with my wife's phone . I have a iPhone 4 and she has an iPhone 4S .I have tried adding my number to the list of numbers but it won't ...

AM250 by 2: Seeker
  • 17823 Views
  • 2 replies
  • 0 thanks

Can't change postcode

I haved moved into a new build house and as soon as the windows/doors are shut I end up with no service.  I bought a suresignal to remedy this but so far it has stopped working twice in two days. I'm also having a problem registering it to the correc...

Azzuri by 2: Seeker
  • 18436 Views
  • 9 replies
  • 0 thanks

Resolved! Vodafone SS and Sky BB

Good morningI have a SS version 3 (serial 40132119674) running on Sky BB (MER). Sky external IP address is 2.127.123.206It is registered fine and i was able to make a call over it for about 20 seconds then the call disconnected - afther that i only s...

Sure Signal and WiFi problem

Hi I have a BSR FEMTOSure Signal, Serial number 21230494961. The ethernet port is showing steady green and the lights on the front are power is green; @ is green; phone symbol is 'off' and finally, the 'tick' is green. Until 6 mths ago it was working...

Unsurprisingly, Sure Signal is not working

OK My Sure Signal v3 is not working, which appears to be a common problem looking through the forums. The situation is that it has a flashing red light, and the two right hand lights are set to solid orange. I have configured it with the BT Home Hub ...

efg by 1: Seeker
  • 17951 Views
  • 1 replies
  • 0 thanks

missing credit on my dongle

I purchased a USB mobile Internet dongle today, firstly very annoyed that depsite it clearly stating on the vodafone online shop it came with 1GB of data in the shop I was told it only came with 500MB, and despite it clearly saying on the box that ot...

Melville by 2: Seeker
  • 11311 Views
  • 1 replies
  • 0 thanks

Sure signal to BT home Hub, one fix

Hi All. Just been helping a friend with his phone problem.He had very poor signal so changed to Vodafone to get the Sure Signal booster the same as the house next door, as they also had a BT Home hub 3. After several days of calls to vodafone help he...

Rob001 by 2: Seeker
  • 17676 Views
  • 2 replies
  • 1 thanks
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