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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Please Re-Sync my Sure Signal

Hi there, I've never managed to make my sure signal work. It's been 18 months now and I've just about given up... It does now work for other peoples handsets at my house - just not mine as the registered owner. Could you please re-sync my device in a...

Re-Register Suresignal

I have 3 Suresignal units which are registered to an account that has been disabled (a payg sim was used, which got disconnected) how can I retreive these units onto a new account?

jonme by 4: Newbie
  • 21352 Views
  • 4 replies
  • 0 thanks

Add a new number

Hi,I would like to add a new number to my sure signal but don't remember my username. I think it is an old @360.com email address so I can't even get it emailed to me. What are my options to sign in and edit numbers?Thanks

Molamond by 1: Seeker
  • 21387 Views
  • 1 replies
  • 0 thanks

Vodafone Unsure Signal

The latest joke on why my new Sure Signal is the my 3meg broadband is not quick enough, now why didn't they tell me that before I bought it

Nebcop by 2: Seeker
  • 22041 Views
  • 6 replies
  • 0 thanks

BT Home Hub 4 and VSS Not Connecting

I have a BT HH4 ande my new VSS will not connect to it.When I first plugged it in the Power Light flashed red and the Internet Light flashed white for about three hours.Now all I have is a flashing Power Light and a solid orange In Use Light and it's...

De register Sure Signal Box

Hi Can one of the mods, help me de-resgister a sure signal box, I'm no longer a vodafone customer, but I did own the Sure Signal, so can answer any questions about my old account. Many thanks

Faulty Sure Signal - Still Waiting Replacement

I dropped off my Sure Signal for repair at Canary Wharf Store on 23rd April as it stopped working.  I was informed that the devices are not usually repaired but replaced with a new unit but they have no stock at the moment. THREE months on, I still d...

K3765 dongle - IP conflict

Hi.. I have a problem with IP conflict using the K3765 modem. I have tried ipconfig/release and /renew. It does not work. There seems to be a problem with how my system is set up. I can use the internet when I restart my system, however if I disc...

xolaniss by Not applicable
  • 13489 Views
  • 5 replies
  • 0 thanks
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