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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi there, I am currently in posession of two Vodafone dongles, each with a 2GB internet allowance. Both are on a 30-day rolling plan, which I want to cancel soon. I am aware that I need to provide 30 days written notice in order to do this; are you a...
Apologies if this one as been raised before! My phone has the facility to work as a WiFi access point - similar to "MiFi", so I can use it to power up the internet, wirelessly, on my laptop, tablet etc. This is instead of USB 'tethering' the phone to...
Hello, I can not find your page where I could download the latest VMB software.Can you help?
Please can you contact Exeter branch to see if they have any sure signal boxes in stock, or provide me with contact details so i am able to contact them directly to ask.Thanks.
Please note that this is a different problem to the one raised for a different serial number v3 unit. I am trying to install 40124108412 and 40124107836 at PE31 8AE. The FAQ does not appear to be relevant due to not covering v3 and also not covering...
My Sure Signal keeps dropping out since I changed to Sky Broadband earlier this year. I keep switching power on and off, unplugging and plugging network cables, and pressing reset buttons and eventually it works again. However I spend a lot of time d...
Hi have the latest suresignal and it has a fair few issues. The power light remains on, the signal light remains on. After a re set it takes nearly an hour before it'll display a signal on my phone. Once my phone displays a signal it: Will not make ...
Contacted Vodafone twice and BT twice ss still not working,all ss lights going thro the procedure to connect.Vodafone blaming latency problem,when BT do there checks latency is around 65ms following trace completed Microsoft Windows [Version 6.1....
For the last couple of days we have had no sure signal, i have looked at the trouble shooting pages and the pictures on the support pages, my lights dont match the trouble shooting either!! I get a fixed red light and a flashing internet light, the s...
I love my SureSignal, but voice quality is a real PITA when others are placing a heavy load on the broadband connection, e.g. with torrents or streaming. My ISP is BT, services is ADSL2+ (not Infinity) and we get 22Mbit/s downstream and 1.1Mbit/s ups...
