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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have a Sure Signal v3, My main mobile that is registered with my account (Nexus 4) works perfectly with my Sure Signal. 2nd mobile is a Blackberry Curve, this will not connect to Sure Signal, tried the sim card in a iPhone 3gs with same results. Th...
Hi guys, I'm quite new here on the forum so hi to all forummers. I have a problem as stated in the title. I just bought a new laptop, Acer 4736G with factory-installed activated Windows 7 Home Premium and I want to use the USB stick (K3565-Z) on it...
The boosted signal doesn't reach to my office and we only have a small home. i am all of 5 meters away from the sure signal box. however there are 3 walls and a fridge in between my office and the sure signal box. To be fair i have had to use Home pl...
Hi, I am trying to de-register my suresignal so that i can pass it on to a colleage. I transfered my number away from vodafone a few months ago, but forgot to de-register my suresignal. Could a member of the team please contact me to go through the ...
I have a PAYG K3570-Z Dongle for use in the UK. Does this device support use in Iceland? I would be looking to use it on a PAYG data SIM from vodafone.isTks.
K3565 rev2 (non expiring) Have been having problems with this device since last November. The device connects but there is no upload download traffic. No web pages can be displayed. I have tried both a WinXP laptop (stick used to work fine on this ma...
Can you please help me. Sure Signal has not been working at all today despite several resets. Postcode RG7. Advice on what to do next please. Thanks
Hi, I have just upgraded to an iPhone 5 and have tried rebooting and resetting my sure signal box several times but still only have the solid power light on. I have followed all of your online instructions to get it going again. Please could you re-...
I really want to see if there’s a simple procedure I can follow before I call support. Over the past few days I’ve been getting “mobile connection not possible” (no error code) after being connected for about 20 sec. I tried all the usual remedies – ...
Hope someone can help.I've had the VSS running perfectly for the last year, all of sudden now whenever I make or recieve a call the coverage drops from Full 3G to GSM or EDGE and no-one can hear me. As soon as the call ends the signal goes back to fu...
