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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Can you please remote reset sure signal box

HelloI have purchased a sure signal box from someone who is no longer a vodafone customerCan you please remote wipe or reset the box so that I can register it against my accountBox details are:BSR FEMTO VODAFONE UK253264385@MAC 000E5919E308Serial 212...

Resolved! Nokia 808 will not connect to suresignal

Hi, I've had a Sure Signal box for a couple of years and it's working fine with several handsets registered. I recently purchased (from Amazon) a UK variant of the Nokia 808 and fitted a new Vodafone PAYG sim card.  The phone works fine on the public...

luqi by 2: Seeker
  • 17648 Views
  • 7 replies
  • 0 thanks

SureSignal causing dropped ADSL connections

I have been using my SureSignal box for a couple of months now, and configuring it was no problem. Within half an hour it was working, and I was getting the 5 bars of 3G on my handset. But: Since adding the SureSignal to my Router (which is a NetGear...

Can I buy a PAYG nano sim for the ipad mini with 3g?

I plan to buy the ipad mini with 3g. I saw on the website that there is a microsim but the mini takes a nano sim. I wanted the £5 for 250mb option that I can top up as and when needed as I may not use it much at times but can't see any details about ...

Always Best Connected = Automatic/ Prompt?

Hi,I have VF Mobile Broadband App version 10.3.210 installed & it work fine except for an irrating issue with is: I have set it to Always Best Connected = Aitomatic Yet; if my laptop does to sleep and/or is rebooted it always sets back to 'Always Bes...

tmantell by 4: Newbie
  • 17270 Views
  • 5 replies
  • 0 thanks

Trying to access BTOpenzone via Android device

Hi - I was wondering if I could get some assistance please. I have BT Openzone allowance on my account and am trying to use an Asus Transformer Infinity Pad (Android OS) to connect, however the "My Vodafone" application on the Google Play website doe...

Unable to view Internet pages

Morning Vodafone, Wondering if you can offer some help to my issue, basically for the past week I have been unable to use the internet on my laptop via  (vodafone mobile broadband dongle ) I can get a connection a solid blue light on the dongle, but ...

ayresy76 by 2: Seeker
  • 18195 Views
  • 5 replies
  • 0 thanks

K3565 - rev2 device detected but no networks found.

I have the above model dongle. This worked perfectly fine 2 years ago when I moved house and had no broadband installed. I have again moved house and not had broadband set up so thought I would use the trusty dongle. Upon plugging in and set up i hav...

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