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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74241 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229939 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204337 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Outgoing SMTP to replace 360

I have a Vodafone wifi dongle which I use with my iPad. At the moment I use Vodafone 360 outgoing SMTP settings - please can you tell me what I should replace it with, now that 360 is closing? Thanks, Gill

Voice unlock on 3565 stick

My voice mode has gone on unlocked 3565 usb stick, any ideas if this is a VMB issue?

talkland by 4: Newbie
  • 9270 Views
  • 1 replies
  • 0 thanks

Vodafone K3570-Z White doesn't install properly

OK,  I've brought a Vodafone Mobile Broadband Dongle, the K3570-Z to be precise. When I insert it into the USB port, it doesn't do anything, but Windows recognises a dongle has been inserted. I manually open the installation program, allow it to open...

Knonfoda by 2: Seeker
  • 15126 Views
  • 10 replies
  • 0 thanks

Mobile Broadband with micro sdcard

Hi guys, I hope I can get some help.I signed up for a mobile broadband dongle which came with the capacity to add a micro sdcard so I could use it as a USB memory stick as well.All went well until there was a software update for vodafone mobile broad...

Poor Signal In Cornwall

Hi all, I've just come back for a holiday in Cornwall and I'm really disappointed with the network signal quality down there. Most of the time it was either non existent or just so poor we were registering 7mps. Even in the major towns; Truro, Penza...

Help with cancelling please.

Hello, I need some advice please. I want to cancel my mobile broadband contract as it has become far to expensive for me. I have tried to e-mail my 30 days notice through customer services but it says there is an error. Is there another address I can...

71229 by 2: Seeker
  • 9494 Views
  • 1 replies
  • 0 thanks

Mobile broadband software issues

Hi all My company over the summer has been running a migration project of mobile and 3G devices from BT to Vodafone. My particular area has been 3G devices and the Mobile Broadband connection software installed on our PC's. Majority of devices are ne...

philbrad by 2: Seeker
  • 14414 Views
  • 5 replies
  • 0 thanks

Resolved! Mobile Connect download issues on Windows 7 Starter

Hi there, please can someone help? Have a new netbook, running Windows 7 starter, and just got a Vodafone K4511 non-plug & play dongle, went to the vodafone latest software page to download Mobile Connect software as instructed in manual, but cannot ...

K3805-z usb modem - how can I install it?

Hi, I have been having problems installing the new K3805-z USB Vodafone modem on our machines (Windows XP SP3). I have updatd our Vodafone software from 9.4.4 to 9.4.6 to see if this resolves the issue but the modem is still not working. The proble...

pfreeman by 1: Seeker
  • 28193 Views
  • 11 replies
  • 0 thanks
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