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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74126 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229925 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

internet dongle, pay as u go ? Really urgent

I bought one of these and i was told it would last as long as i have Gb on it but now i think i read it only lasts  30 days at the time.when i bought this i told the vodafone lady in the  shop i d only use it on and off and i would not be in uk all t...

Content Control / My Device unavailable

I want to turn off Content Control but when I go to "My Device" I get this message: Sorry!Unfortunately this functionality is currently unavailable. Please help me, thanks

ste123 by 2: Seeker
  • 13632 Views
  • 18 replies
  • 0 thanks

Problems re-installing ZTE K3570 Dongle

Hello, I've got what seems to be an unusual problem with a K3570 dongle and cannot see any advice in how to overcome it. First of all the K3570 works fine. I have been using it on a laptop and it still works fine there. Previously I had another Vodaf...

Outlook not sending emails PAYG Mobile Broadband

Since moving from pay monthly (no issues) to PAYG for my dongle I have the problem that very often my emails will not send. It's not consistent and sometimes everything is fine, but recently the problem has been getting worse. I can send emails fine ...

webtechs by 2: Seeker
  • 9977 Views
  • 2 replies
  • 0 thanks

Streaming problems with TuneIn Radio app

Hi, Not sure if anyone has any ideas - but I use the TuneIn radio app on my iPhone 4. Now the problem I'm having is that certain types of stream are either unplayable - or really unstable using Vodafone's network (but are fine on WiFi or the o2 netwo...

Cancelled my Dongle Contract but No PAYG option

Yesterday I went through all my Vodafone bills for the last six months.  I have been out of the country and although I check them online I didnt notice that my Dongle bill had gone up five months ago from £7.50 to £15.00.  I was told this was because...

Mobile Broadband and Safari

I've downloaded the most recent release of the software for Mac today for use on my Macbook to use with my HUAWEI  K3520 HSDPA USB stick .  I can access and send SMS OK but cannot get Safari to find a page; so have no internet function.Advice gratefu...

Lerryn by 2: Seeker
  • 10219 Views
  • 1 replies
  • 0 thanks

Cancelling Pay Monthly Dongle.

I've read some of the other topics regarding this and have emailed the correct details 3 or 4 times now, to which I have recieved no reply! I have no use for it anymore and don't appreciate paying for it. So I went in store this morning to be told yo...

btlg by 2: Seeker
  • 10637 Views
  • 5 replies
  • 0 thanks

how to lock settings with Vodafone Broadband Software

 I am using Vodafone Mobile Broadband and require the settings to remain locked / persistent if the computer crashes or powered off. Ideally the application would always automatically run on startup and find the best connection. How do I do this? Is ...

suncream by 2: Seeker
  • 9330 Views
  • 1 replies
  • 0 thanks
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