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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74186 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204302 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

BEWARE OF GOOGLE KEEP SEPARATE OR COMBINE DATA

Hi all A pop up as started appearing about if your using more than one account about combining data or keep separate I was pressing combine but I ended up pressing keep separate But for pressing that I feel you are for some reason in Google's head ar...

SKYMAN513 by 13: Advanced Member
  • 1042 Views
  • 0 replies
  • 0 thanks

Thanks to everyone. Saved from a great mistake.

I was seriously on the verge of buying a Sure Signal 3. I tried to do it through my Main Account, but strangely enough, I wasn't able to, due to a flag coming up with "You are trying to purchase a business product" and wouldn't let me go any further....

grayuk by 2: Seeker
  • 371 Views
  • 0 replies
  • 0 thanks

SureSignal Issues after ISP Switch

I recently changed ISPs in order to get a higher monthly download allowance. Since the switch 7 days ago, SureSignal is not working anymore. I have reset a number of times and have also reset my router. My plan is BT ADSL MAX via CNC Ltd. Sequence of...

Bg7Macc by 2: Seeker
  • 952 Views
  • 6 replies
  • 0 thanks

Upgraded contract and not revceived phone!

Hi,I upgraded online and paid for a Saturday delivery in which the phone did not arrive. I called customer services and their answer was the depot is closed and cannot find out where the phone is or what the situation is and was advised to go to a vo...

Sure Signal V3 seems to have stopped working

Hi - my Sure Signal has appeared to stop working as the reception when I'm on the phone is now awful. The red power light is flashing.The next two lights are off.The third light (mobile phone image) is on and orange. What do I do? Thanks!

stugreen by 2: Seeker
  • 1431 Views
  • 7 replies
  • 0 thanks

Resolved! TO FAST CHARGE OR NOT

Hi all I've heard a few people on another forum and on here either ask does fast charging a Samsung s7 and now the s8 destroy the overall battery life I would presume it would make a little difference but I'm trying to find out if the difference is w...

SKYMAN513 by 13: Advanced Member
  • 5797 Views
  • 8 replies
  • 0 thanks

Why does Vodafone Secure Net appear on my phone?

As a busimess user I cannot use Vodafone Secure Net, but it keeps appearing!When I try to access it, to dissable it, its says I cannot Activate... so if its' not ativated why is it there?What is going on???Hoe do I kill it for good?

Eugene7 by 4: Newbie
  • 8863 Views
  • 6 replies
  • 0 thanks

Vodaphone but 3 contract

I was given a Vodaphone Platinum 7 as a present but am on 3.  Can I use non Vodafone SIM card?  Thanks.

Splaf by 2: Seeker
  • 1591 Views
  • 6 replies
  • 0 thanks

Vodafone Advantage scheme

My son has upgraded to a 12 month SIM and we were told that I could add him to my Vodafone Advantage Scheme account. His phone is linked to my Vodafone account but how do I add this to my Advantage Scheme account. Thanks Pete 

ukpetes by 1: Seeker
  • 1684 Views
  • 2 replies
  • 0 thanks

IP Whitelist

Hi There, TEK185 is an ISP and we provide Microwave and Leased Line solutions to customers on the South Coast. We have a number of people that use Sure Signal's, and they currently dont work on our RIPE ranges. Please can you add to the whitelist? 18...

TEK185 by 1: Seeker
  • 570 Views
  • 1 replies
  • 0 thanks
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