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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73737 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203320 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

In Car Data Plans

Anyone else having problems with the in car data plan? It is a coplete shambles, they never answer the phone or respond to emails and you can't even buy the product as the website just won't let you, I am so frustrated!!!!!!!!!!

Banrock by 1: Seeker
  • 3402 Views
  • 1 replies
  • 0 thanks

Motorola Moto E2 - network type, choices, 4G/3G/2G

Vodafone SIM only.  Open SIM Moto E 2 ( Android 6.0 ) On my ( rather battered now, but still functional ) Moto E2, preferred network type seems to be restricted to a single choice, Settings -> Wireless & Networks -> More -> Mobile networks ->        ...

Vodafone not taking direct debit automatically

Hello there,I have a contract that is being paid for with my father's direct debit, Vodafone had been taking out the £17 a month automatically with no problems at all, up until now. My contract was up May this year, and when I told my father this he ...

ME16 - Maidstone & TN35 - Hastings

  ME16 - Maidstone & TN35 - Hastings1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? I've noticed in two areas - work and home - approximately 50 miles apart. 2) What is the full postcode (e.g. ST...

VickiM by 1: Seeker
  • 980 Views
  • 1 replies
  • 0 thanks

AB52 - A96 Trunk Road between Bainshole and Colpy

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes, Approx 3miles until service is restored   2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showin...

Nabs by 17: Community Champion
  • 2474 Views
  • 9 replies
  • 0 thanks

Global Roaming

Looks like there is issue with Global Roaming especially for Receiving Calls. I was in Kenya last month. I had been charged for Receiving Calls. I got a text two days into my trip regarding OOB usage being slightly higher.I called 191 (which is free)...

Getafix by 16: Advanced member
  • 1301 Views
  • 6 replies
  • 0 thanks

Music player

Recently for some unknown reason when I've put my headphones in galaxy note4 and access the music player the volume manages to turn itself up and down without me touching the volume button 

mancman by 4: Newbie
  • 831 Views
  • 2 replies
  • 0 thanks

Invalid number

Just bought the smart mini 7 for myself.I added a SD card to put apps on to save the internal memory.I can still make calls & texts etc but anyone calling me gets an 'invalid number'.I am a complete novice so have probably done something wrong.Any he...

DaveCB by 2: Seeker
  • 10751 Views
  • 3 replies
  • 0 thanks

Pay-As-You-Go SIM won't text to Europe?!?

I got the 30 pound "Big Value Bundle" for travel in the UK and France, and to call and text in and to the UK, France and Germany. Since I got it, it didn't seem that SMS messages were getting to friends in France or Germany.  SMS to the UK and the US...

tbessie by 2: Seeker
  • 3913 Views
  • 5 replies
  • 0 thanks
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