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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73728 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203312 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Using Vodafone International Saver while Roaming in Roam Free zone

I am on Pay Montly with inclusive roam free roaming.Before leaving, I checked this site:https://support.vodafone.co.uk/Using-our-network/Going-and-calling-abroad/Calling-and-texting-abroad-from-the-UK/937475352/Will-my-international-extras-work-while...

Unlock phone

Hi I was a Vodafone customer for several years but recently switched to another network. I don't understand phones at all and when my new phone arrived I put my old Vodafone simcard in it. The phone wouldn't work so I rang my new network who told me ...

urien by 2: Seeker
  • 1796 Views
  • 2 replies
  • 0 thanks

Payg registration

Hi, how can I register a payg phone to my email address which has a pay monthly account on it?

Codger61 by 2: Seeker
  • 1434 Views
  • 3 replies
  • 0 thanks

Default to credit rating - URGENT

 Hello,If anyone could help me that would be great, all advice welcome.I have been a loyal customer to Vodafone for many years. I have had a pay monthly contract since 2011 and I have never had an issue with them. I have always paId for my contract o...

SallisDJ by 1: Seeker
  • 855 Views
  • 1 replies
  • 0 thanks

SA13 2 - No 4G/3G/2G - Dead Cell?

1) Does the issue happen in just one location? - YesIf so, how far do you have to travel to regain service? - About 2 miles2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? - SA13 2RY3) Does the issue occur if you try your SIM ca...

scottee by 2: Seeker
  • 787 Views
  • 1 replies
  • 0 thanks

OX15 - Milcombe no voice or 4g

Poor signal yesterday and today no 4G nor voice. 2 separate SIMs same issue but no incidents logged on VF website please help

EH12 - South Gyle, Edinburgh

 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Yes - around 1 mile 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? EH12 9FQ 3) Does the issue occur if you try your SIM car...

RH14 - Billingshurst

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Occurs at Weald School and by house at least, I've not got time to drive around the the area.2) What is the full postcode (e.g. ST1 1AA) of where t...

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