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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74288 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229956 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204356 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

TEXTS

im still getting texts regarding chrismas big grab and its now june

Unable to log onto the Vodafone 'Oracle' portal due to 'mixed content'

This has been an ongoing issue for several months now. Whenever I try to log on to the Vodafone 'Oracle' portal my browser just goes to a blank screen once the log on button has been clicked. This happens in Chrome, Explorer and Edge. I am able to lo...

James by 2: Seeker
  • 1010 Views
  • 1 replies
  • 0 thanks

Unlimited Minutes But I Can't Call/Text Ireland??

I have a £30 bundle with unlimited minutes, texts and 12GB data.I tried to call a number in Ireland and I got a message saying that I don't have enough credit???I can call numbers in the UK.What gives?

Paffman by 7: Helper
  • 8614 Views
  • 6 replies
  • 0 thanks

Usual service

Oredered a new ipad, allegedly in stock but , oh dear, it's not; weeks later.

Resolved! Get iPhone 7 Plus or wait for iPhone 8 Plus?

Hi there,Would any iPhone users be kind enough to give me a little guidance? Is it worth buying the exisiting iPhone 7 Plus now or would it be better to wait for the new model which appears to be only a few weeks away but is likely to cost quite a bi...

TN16 Biggin Hill No Network

As from the beginning of the month I now have no signal at home, it occassionally will pop up with a single bar but dissapear if you try to make a call.  This is the same for other vodafone users.  There use to be a very good signal which is one of t...

lucyhibs by 2: Seeker
  • 1594 Views
  • 3 replies
  • 0 thanks

ISP Whitelisting - AS56990

Good Afternoon, we are Syscomm (AS56990) a UK-based ISP.We have had support requests reports from our customers attempting to use your Vodafone SureSignal service on our network.Please could you arrange for our IP space below to be added to your whil...

Syscomm by 2: Seeker
  • 989 Views
  • 3 replies
  • 0 thanks

Billing

Hi Vodafone Hope you can help with my wifes account, she has been repeatably what i think is over charged for her phone on data. i understand she has gone over in the past but charging 3 times in 3 days does seem a bit much. I called last night and h...

nicku72 by 1: Seeker
  • 972 Views
  • 3 replies
  • 0 thanks

Firmware downgrade

Last night connect router downgraded to previous version. Did anyone else experience this?

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