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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74223 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229935 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204321 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

my site is blocked by vodafone

I wonder if someone can help I want my website www.biotest.co.uk removed from the Content Control filter so that other users who have Content Control enabled are able to reach my site.The site doesn't contain any profanity or nudity so please can it ...

r30udy by 1: Seeker
  • 13975 Views
  • 10 replies
  • 0 thanks

Rpi increase - no notice received.

Slightly miffed new customer here. I joined Vodafone in April (received my S8+ on the 21st April) and my billing date is the 20th of each month. First bill was for the expected amount,  but the May one is for a higher figure. This appears to be the a...

Rs101 by 4: Newbie
  • 3678 Views
  • 9 replies
  • 0 thanks

Turn WiFi back on for broadband router

Using the Vodafone broadband app last night I switched off the WiFi on my router, but this morning can't get it to come back on. There is no WiFi button on my router, and because WiFi is off I can't connect to the router through my app. I've attempte...

Resolved! BD24 no signal at all

BD24 no signal at all1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? the whole of Settle and Giggleswick 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want t...

frust by 4: Newbie
  • 29840 Views
  • 73 replies
  • 0 thanks

Default error on credit file.. urgent

Hi I need help urgently on a Vodafone defalted account issue. I am applying for a mortgage in 2 months. I found on my free credit score that my score had gone down substantially. Thus having to purchase a Experian credit check which came back showing...

Permanent Roaming Notification - S8

When roaming at the weekend, I noticed there was a permanent notifcation on my notification tray, a permanent R icon with a plane through it and a permanent notification on the lock screen. Notification saying: You are roaming, data roaming is enable...

emmamol by 1: Seeker
  • 4085 Views
  • 1 replies
  • 0 thanks

Proof of usage to support my insurance claim

I lost a phone i bought from argos and when sent for a claim my insurer requested for a proof of usage that will bear the phones IMEI number on it since there is no IMEI on the Argos receipt i have.I have been contacting your customers serrvice on ph...

Akidi by 2: Seeker
  • 13438 Views
  • 3 replies
  • 0 thanks

DG8 - 2G service now unavailable

DG8 - Newton Stewart 1) This is happening at home and has happened over the past couple of months.  The service indoors was fine (5 bars) for 2G but has deteriorated to almost nil.  2) Postcode on my profile3) Don't have another phone to try card in....

Need help unlocking iPhone 4S

I've given my old iPhone 4S to my sister only to find out it's locked. I've attempted to fill out the unlock form multiple times but without luck. After talking to the live chat it seems that Vodafone don't have the IMEI details because I bought it v...

Sure signal not working

My sure signal isnt working !the power light is flashing red - lights 2 and 3 are off, and light 4 is steady amberi have tried to reset the unit a few times now - with the same results as above each time Can anyone help please ?

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