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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74321 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229962 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204374 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

BT Home HUB 5

Has anyone tried replacing the Vodafone connect with a home hub?  Been having issues with Sonos and the vodafone router - tried daisy chaining an old ASUS router I had, which is better, but not perfect. Still getting odd dropouts, particularly when u...

yenots by 1: Seeker
  • 4098 Views
  • 1 replies
  • 0 thanks

Vodafone Smart Ultra 6 and 4g mifi - slow download speeds

I have a mobile broadband problem that seems to relate specifically to how Vodafone-branded products work together. My phone is a Vodafone Smart Ultra 6 – on “native” 4G this gives me a data download speed of between 40-45 Mb/s. I have just purchased...

chrismca by 3: Seeker
  • 3875 Views
  • 5 replies
  • 0 thanks

No Network Connection

Post Title: KY8 Methilhill Leven  1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Happens in More than one area  2) What is the KY8 2DN  and KY12 0SU  3) Does the issue occur if you try your SIM ...

fifelady by 2: Seeker
  • 4030 Views
  • 11 replies
  • 0 thanks

Lost SIM card

Hi, i have lost my SIM card, would i be able to go and get a new one in the store if i pop in?  Thanks. 

Using third party router

Hi All, I am on Vodafone unlimited 76 broadband, the default Vodafone router supplied is not up to the job, the reason are as follows: - my wife and I live in new build house 4 bedroom house- apart from the outside walls, everything inside dry walls-...

jdrosen by 1: Seeker
  • 6199 Views
  • 5 replies
  • 0 thanks

Sure Signal Problem After Porting Number from Another Network

When I joined Vodafone I bought and registered my SureSignal, and all was well.Last week I ported in a new number from O2 to replace my original Voda phone number.However, I now can't administer the SS.I log into my account, and click on SS, which no...

pintosal by 4: Newbie
  • 1508 Views
  • 3 replies
  • 0 thanks

Broadband settings.

I want to use wild cards for allowable sites in my broadband settings. Can I do this and if so how? I've tried *vodafone*

REESDA by 1: Seeker
  • 1468 Views
  • 4 replies
  • 0 thanks

No signal cf15

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?This problem is in a number of different areas. Where previously I had signal. I have to travel roughly 2 to 3 miles to get signal  2) What is the f...

butch16 by 2: Seeker
  • 1574 Views
  • 5 replies
  • 0 thanks
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