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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74025 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229902 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203997 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Extended my contract from a tariff change

Hi all, Bit confused at this. I recently changed my tariff to a higher bundle, however, for some reason my contract has extended by an extra 7 months. I'm not sure why. Has anyone else experienced this before?

Refurbished Iphones

OK so I am now approaching the end of my current contract and thought I would look at an upgrade. I noted that Vodafone "generously" offer me the same deals as they give to their new customers (what price loyalty) and that an Iphone 6S starts from £4...

tomattoe by 3: Seeker
  • 17794 Views
  • 15 replies
  • 0 thanks

Poor Signal

 ---------------------------------------------TEMPLATE-----------------------------------------------Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent  MK44 1) Does the issue happen in just one location? If so, how far do you hav...

Beany967 by 2: Seeker
  • 1068 Views
  • 2 replies
  • 0 thanks

ld3 brecon

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? It happens in Brecon. Signal regains after 2-3miles 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this s...

Annajd by 2: Seeker
  • 1722 Views
  • 5 replies
  • 1 thanks

Suresignal v1 definitive port forwarding list requested

Hi all, Have searched but can't anywhere find a definitive list of router ports that need to be open for suresignal v1 to operate properly. I'm sure that some of the grief reported here arises from that very cause, so could I ask the administrator/mo...

R216 hotspot no 4G EVER

Hello, I recently purchased an R216 (made by huawei) portable WIFI Hotspot. Since I have had it I have been in many locations and NOT ONCE has it had 4G service.  If you switch it to 4G only in the settings it doesnt even connect. This includes areas...

Mike_doh by 3: Seeker
  • 6793 Views
  • 5 replies
  • 0 thanks

Wifi Calling gone in 7.0 S7?

So I am running the beta 7.0 for S7, the Wifi calling option has vanished.  Now you may say it hasn't been added yet as its beta but the option is confirmed to be there for EE and 3 sim cards. Vodafone nothing.

dj9928 by 4: Newbie
  • 30186 Views
  • 84 replies
  • 0 thanks

Porting from 02

 So many lies from vodafone customer services, can anyone actually help, ive ported my number from 02 PAYG sim to a voda contract this shouldve been done a week ago, but now i can only make calls but cannot recieve calls, i cant send txts or recieve ...

Wasim by 2: Seeker
  • 1657 Views
  • 5 replies
  • 0 thanks

unable to register suresignal

Since purchasing my new suresignal box last tuesday I have tried every day to register it and keep getting the following error:----Sorry, there seems to be a problem.We're working hard to fix the issue, so please try again later.: 500, 2011 - [1a1] -...

S7 Edge - garbled/alien voice - Nougat

Hi there, I've been with Vodafone (via Carphone Warehouse) for about 6 weeks. I have an issue when I make voice calls in that, more often than not, in under a minute the call becomes garbled - the other person can't hear me, and I can't hear them. Al...

slaphead by 3: Seeker
  • 11437 Views
  • 39 replies
  • 1 thanks
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