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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74125 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204037 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Live chat

Hello, Online chat saying connection unavailable on I pad and I phone Thank you  Lee

Vodafone prepaid 4G mobile broadband does not connect to 4G

I have two Huawei Mobile 4G wifi routers (different models) and I bought Vodafone mobile broadband 4G pre-paid SIMs to both of them. They connect to 3G just fine, but newer to 4G. I have all the 4G flavours in the routers, but no connection to any ot...

anttiman by 2: Seeker
  • 1166 Views
  • 1 replies
  • 0 thanks

Vodafone R206 Mifi - Wifi Congestion causing dropouts?

I have been using an R206 for over 2 years and it's been fantastic.  On the road, in hotels, on customer sites - no issue at all.Until today when I was on a new customer site and the device kept appearing and disappearing from my Wifi list on my Mac ...

Router OpenVPN support planned?

Any plans to update the router to support OpenVPN connections?  I can see there are options for IPSec, L2TP and PPTP, but these don't help as my provider is exclusively OpenVPN.

Griff by 6: Helper
  • 1586 Views
  • 1 replies
  • 0 thanks

new and old sure signals neither will connect to internet

The issue you’re experiencing: Cant get suresignal to connect to internet. What light sequence you're seeing:flashing red with solid orange internet and user lightsYour speed test results from here.22 ping 30.57 download 3.39 uploadYour external IP a...

NUC provided for Samsung Galaxy S6 edge does not work

Hello,I am struggling to get a decent response from the NUC Resolutions team with regard to unlocking my Galaxy S6 Edge.  I was initially provided a NUC which did not work.  Subsequently a different NUC was provided, which also did not work.  Since t...

JMBP by 2: Seeker
  • 18908 Views
  • 22 replies
  • 0 thanks

default on credit file

i recently moticed an adverse default on my credit score due to a missed payment. at not stage was I notified of a missed payment. as soon as i was contacted i paid in full. i am obviously responcible for missed payments. i am also aware that a compa...

jonb5662 by 2: Seeker
  • 1020 Views
  • 6 replies
  • 0 thanks

voda dont recognise number

hi 2345 wont recognise new payg number. no data although correct settings, voda told me fine, why do it not recognise my number then????

dees4fun by 1: Seeker
  • 2161 Views
  • 3 replies
  • 0 thanks

Register Data only sim for MyVodafone when used in a router

I have a Data Only Sim in a HUAWEI router for our internet connection.When trying to set up MyVodafone so I can get see bills and setup info - It only offers to send me a text to confirm the set up. Of course I cannot receive a text.  I don't have an...

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