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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73745 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

End of contract hell

I took out a contract with Vodafone in September 2015. I had numerous complaints with Vodafone (seemingly given the wrong bundle) and after many complaints I was upgraded to the correcr one in July 2016. As my contract was 24 months I was expecting i...

blocked iphone 7

hello everyone, i got a big problem with iphone 7, i bougth it from young boy, very cheap, after couple of days his mom called me, and told what he is missing, and i just explained what he sold the phone, she said what i can keep this phone, but she ...

rence by 1: Seeker
  • 8521 Views
  • 5 replies
  • 0 thanks

Sure signal disaster

I have three sure signal boxes which until last week worked perfectly. Then two stopped working. Since then I have spent hours speaking to the technical helpline asking and getting advice (useless ) about how to cure this problem. Finally today I hav...

TF1952 by 2: Seeker
  • 1009 Views
  • 3 replies
  • 0 thanks

Yet another sim swap problem

Tried the sim swap from my Samsung to my upgrade of iPhone 6 and still waiting,iPhone arrived Wednesday (day later than promised) it's now Saturday.I've turned the phone off waited , turned it back on etc. I've even had two texts from Vodafone saying...

Dan81 by 2: Seeker
  • 18871 Views
  • 10 replies
  • 0 thanks

Resolved! Vodafone SureSignal V3 not connecting

I have just got an SS3 and cannot get it to connect. I've tried talking to tech advisors via Chat but they keep asing the same questions over and over again - always ending with the "unplug the internet cable" even after telling them that this PC is ...

dbdave by 2: Seeker
  • 3867 Views
  • 7 replies
  • 0 thanks

Sd card

I've had an sd card in my galaxy note 4 now for ages and for some reason today on my notification bar there was a symbol like an sd card and now I can't find the external memory sectionin my files so it's like there's no memory card in the phone

mancman by 4: Newbie
  • 1112 Views
  • 2 replies
  • 0 thanks

Content Controls

HI, The content controls on my router are blocking me playing Halo wars 2 online, I have narrowed it down to the hate, Violence & weapons filter. I don't want to turn this off as i have children who use the internet.I have seen other people requestin...

AdamHamm by 2: Seeker
  • 1826 Views
  • 5 replies
  • 0 thanks

Rich communication

Hi all my brother got his s8+ and we started to chat all of a sudden it changed to chat rather than sms but the problem he has is when we chat it's from his old number and not his new one. Is there anyway to change it to his new number 

Mimo2000 by 12: Established
  • 4095 Views
  • 10 replies
  • 0 thanks
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