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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73730 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203312 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! VEA discount included with early cancellation

Hello,Just curious as to what people's experiences has been with early cancellation and VEA. I get 20% VEA discount currently off my line rental. Just spoke with live chat and they said that if i want to cancel VEA isn't taken into account and the te...

fixed ip address

I have a  Vodafone 4g data plan. In order to access CCTV cameras occasionally i need a fixed IP address. I'm pretty certain it is possible as they are available online through 3rd party resellers. I would like to arrange this on my current in contrac...

bnmont by 1: Seeker
  • 5192 Views
  • 2 replies
  • 0 thanks

No service

I have had service just disappear at around 9am in BS15. I have checked the network checker and shows no planned work or outages

bek4667 by 3: Seeker
  • 4519 Views
  • 3 replies
  • 0 thanks

SMS Data History

I was wondering if anyone had a definitive answer to this. I understand that I can't receive the content of a deleted sms but I was wondering if Vodafone keep a log of the dates/time and the number an SMS was sent to an how long they keep it? For exa...

Djungle by 2: Seeker
  • 32904 Views
  • 10 replies
  • 0 thanks

Poor network reception

I live in Devauden, Near Chepstow, Gwent. Post code NP16 6NBWhen we first came to live here in 2011 my wife got good access to the Vodafone mobile network so I changed from Orange to Vodafone. Over the years the network has been fairly good. But over...

Sure Signal not working

Ver2 sure signal both lights flashing for over a week. tried resetting a few times to no avail.

Resolved! Problem with upgrade web page?

Hi all,is there a problem with the upgrade web page? I can choose phones but get an error message when I click on choose bundle button.I've had problems with my account having a admin account linked to it but that is now sorted, so wondered if it was...

upwoe by 2: Seeker
  • 3981 Views
  • 1 replies
  • 0 thanks

Default Shown On Experian.com

I did a credit check for the first time ever the other day for free I was cleaar apart from a default debt from way back in 2012 for over £287? But when i questioned Vodaphone customer services about it and spent around half an hour waiting they said...

ZULU007 by 2: Seeker
  • 4112 Views
  • 4 replies
  • 0 thanks
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