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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74138 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229928 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204045 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Hi

Hi I did a contract with mobile phone direct and you as my service provider I have r heard back I did the form for one at 12.14 yesterday I still haven't heard anything back do you know how long it will take for me to hear back it's Nigel smith by th...

Tasha832 by 1: Seeker
  • 6823 Views
  • 1 replies
  • 0 thanks

Can't set up sky catch up on vdafone broadband

I'm having problems setting up catch up TV on my Sky TV using the vodafone broadband router(it just doesn't connect) , regardless of how many times I have tried and over the last few weeks. To be honest I've had nothing but trouble with broadband sin...

judyw67 by 2: Seeker
  • 10530 Views
  • 5 replies
  • 0 thanks

Resolved! 5th contract add.

Hello, i allready have 4 contracts and i want another one. Is posiible ?Thank you.

No network in Chipping Norton

The network in my area has been down for about two weeks now.The network status checker doesn't acknowledge any problem.Are Vodafone going to sort it out or not?

Resolved! Credit Confusion

Hi, I recently purchased a vodaphone payg for a relative who only wanted it for occassional use/as a back up. I assumed the credit would be standard and last for 180 days which is what you find if you search for 'Vodaphone credit length'. But apparen...

Your SIM card does not allow the connection

Hi, I went for vacation to India and cameback to US recently. I have Karnataka prepaid Vodafone number which had used the in India proprely. While coming back i recharged 673 package through online for International Roaming. Now it is showing the err...

Is it possible to split bill or contract?

I currently have three mobiles under my account, my mobile and one each for my two daughters. I am paying for all three mobile plans by direct debit from my bank, but my eldest daughter wants to start paying for her own mobile plan. Is it possible to...

andyw394 by 2: Seeker
  • 16297 Views
  • 3 replies
  • 0 thanks

Capping data usage

Is there any way that my daughter's data usage can be capped at 0 rather than allowing her to go over and then I'm charged a further £6.50 per month. She receives the warning text but still manages to go over.  Can't the data just be stopped immediat...

jc10 by 1: Seeker
  • 7462 Views
  • 3 replies
  • 0 thanks

G66

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Happens in G66 4EB. Only have to travel to local garage about 1/4 mile to get better signal2) What is the full postcode (e.g. ST1 1AA) of where the...

puckettr by 2: Seeker
  • 7016 Views
  • 3 replies
  • 0 thanks
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