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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74256 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229942 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204341 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Complaint about terrible customer service with Vodafone

I am sick of Vodafone!!!I have set up a promise to pay plan a few times and each time I have done this I have had my services cut off and also get pestered with calls from Vodafone saying my bill is overdue which I clearly already know hence why I se...

Gemma23x by 1: Seeker
  • 15372 Views
  • 4 replies
  • 0 thanks

Can't remove the pattern security in Android

Hi, I have an S6 with verrsion 6.0.1. My issue is that I can't turn off the pattern security.  I normally just use the pin, but I decided to use the pattern instead. Unfortunatly I kept getting the pattern wrong, that wasn't a major issue as I used t...

Therom by 2: Seeker
  • 6134 Views
  • 5 replies
  • 0 thanks

Mobile Broadband On An Apple Macbook Pro

As Vodaphone have only just made using mobile broadband available on Apple Mac laptops, the instructions don't cover this situation. Are there any specific instructions (I am non techie) that can be used to achieve this set up. AcceoFred

Les Evans by Not applicable
  • 15258 Views
  • 5 replies
  • 0 thanks

Resolved! Switch phone during contract

If I buy another phone elsewhere, out of pocket, and wish to use my Vodafone pay-monthly SIM card in it, is this possible? Is there anything stopping me? Thanks,Seb

sj_ by 3: Seeker
  • 10822 Views
  • 3 replies
  • 0 thanks

Spotify Subscription

I bought a sim only deal that included 12 months of spotify premium. However, my current spotify premium that I have already paid for will not run out for another 2 months, even though I cancelled it. Will I still be able to activate my 12 months of ...

Texts to one person fail first time

Hi. When I text my husband's phone it invariably fails. However if I go in and tell it to resend it usually goes through. We are both on the same account with Vodafone and I don't seem to have the this problem with anyone else so wondering what can b...

Please help with Sure Signal V3 and BT Infinity V3

Hi, I cannot get my new V3 SS box to connect to the internet via my BT Infinity V3 HH. Vodafone say its an ISP issue..BT want to send an engineer out & "may" charge £130 if it is not a BT issue...which of course it is not, as my internet is working j...

Sure Signal Power light flashing, next light steady orange

The issue you’re experiencing: Sure Signal not working What light sequence you're seeing:Starts with 1st light white and slowing flashing, then power light flashing, 1st light steady orange, no other lights on - and stays like this mainly, periodical...

Phone keeps cutting out when making calls

Hi, I have had my iPhone since August, however over the past month or so, when I make calls sometimes (not all the time) my phone will cut out so I can't hear the person I'm on the phone to and they can't hear me either, this happens when I have full...

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