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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74091 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Contract extended without my knowing

This has been an ongoing issue for some time now, but the short of it is I recieved a phone call from Vodafone stating that my contract was looking a little outdated and that I wasn't getting good value for money. They offered me in increase in my mo...

In store Upgrade

Last Tuesday My wife went into a Vodafone store to get her phone upgraded. She picked an iPhone 7 on a 12 month contract which we knew would cost £355 for the handset. We were told the iPhone 7 she wanted was not available in store, and it would be o...

sean4444 by 4: Newbie
  • 15139 Views
  • 6 replies
  • 0 thanks

get a vodaphone paccode

hi, im trying to find the paccode for vodaphone and went through www.paccodes.org but still havent heard anything back, can anyone confirm the instructions are right on this site? or any advice would be good, cheers

elclick by 1: Seeker
  • 9193 Views
  • 2 replies
  • 0 thanks

Roaming

Failed to roam even after: - changing the telephone 4 times including one blackberry - having new sim card -switched off /on so man times of different activities eg aeroplane icon + the telephone itself -going thro trouble shouting and doing as advis...

Mohga by 1: Seeker
  • 4465 Views
  • 1 replies
  • 0 thanks

Porting number and NO SERVICE on either number now?

I have had no service today on both my business phones since asking for vodafone to port my number from talk mobile to them. I have a business account and need to have it working. When I try to call these 2 numbers from another phone as a customer wo...

Resolved! Apps not working on 4g

Hi. 2 apps that i have been using for a couple of years now (Tune-In and Mixcoud) have suddenly stopped working today on 4g. They are fine on wi-fi. Any thoughts on why this would be? Also the Vodafone app has not updated any data or call use since t...

Telboy62 by 3: Seeker
  • 16385 Views
  • 3 replies
  • 0 thanks

Unknown Default ruining my life

Found a missed payment on my file last year, contacted Vodafone and they informed me they could remove from credit file as it wasn't my fault. I've just applied for credit only to find that the default is still on my file. I'm desperate now to get th...

L25 - Woolton, Liverpool

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Approx 1 mile 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the eForum, add it to your p...

Refund and terrible customer service

Hi,Could anyone tell me if it really is taking 9 weeks for a refund? I ordered home broadband mid October and a couple of week later around the time it was due to go live we received an email conforming the purchase had been cancelled as per our requ...

tobyd10 by 2: Seeker
  • 13698 Views
  • 10 replies
  • 0 thanks

Outages HS3 3AJ Isle of Harris

Been a while since it has been off but the mast here is playing up again sporadically over the last few weeks but been off last couple of days. Its the same for everyone in the village so its not a handset issue etc. We get outages all the time

robmac by 5: Helper
  • 9717 Views
  • 6 replies
  • 0 thanks
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