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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74476 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229996 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204449 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Broadband agreement nearly up

What happens at the end of my 18 month fibre broadband agreement if I still want to continue with Vodaphone broadband?

mp3bbb by 3: Seeker
  • 2864 Views
  • 6 replies
  • 0 thanks

Major ongoing fibre issues

I am having major connection issues for the last few days. Everything will be fine then all of a sudden connection will be lost and then will keep coming back and dropping out again. When it is connected ookla shows a download speed of 0.08 Mbps!! I ...

Account Merge! - Vodafone not helpful

Hi thereI've been with vodafone mobile for years and up until recently decided to join the broadband and have the cheaper deal being that I'm with vodafone already. However logging in via my account and trying to order the router it kept on failing a...

Blocked from making calls

I have two numbers with vodafone one is a Mobile broadband (ipad) we can call this Line 2.  A regular mobile line (Line 1). Line 2 has excessive use on the Data, thats fine I accept that. I'll pay the pill through the direct debitLine 1 is within lim...

Sure Signal only working with WiFi off

Evening all, I've just bought a SureSignal to hopefully improve the 3G call coverage in my 10th floor flat.  It seems to be working, i.e. it connects and I can make (better) calls, BUT only if I turn WiFi off on my handset first?  If I have WiFi conn...

wrong way to follow up feedback

I recently went on to chat about problems, and had a specific part of it resolved (I hope). It was about how a promise in a previous chat hadn't happened (I'd been told my bill would be reduced the next month because the signal had been down for abou...

dutyhog2 by 2: Seeker
  • 1484 Views
  • 4 replies
  • 0 thanks

Thinking of swapping to vodafone

Okay so I have been a Virginmedia customer/ ntl customer for a very long time. I have 110Mb download, but lucky to get 5Mb upload. Now I dont notice any difference in the service between the old 70Mb service (getting 80Mb)  and the new 110Mb service ...

MadWayne by 2: Seeker
  • 3115 Views
  • 8 replies
  • 0 thanks

Broadband stopped working

Hi, my vodafone broadband was working but some sites and apps keep freezing on all platform i.e ios, android and window. So I called vodafone and customer service has suggested to use 2.4ghz and 5ghz channel at fixed number rather than auto. So that ...

Guess what vodafone have done to me . . .

Last year, July infact. Someone trying to locate where I lived, called vodafone and pretended to be from the Corperate Fraud Department.They spoke to a Vodafone Indian call centre, who claimed to realize that they could not verify that person, as the...

Jokers by 2: Seeker
  • 1044 Views
  • 3 replies
  • 0 thanks
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