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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal out of stock

I have just ordererd a sure signal (order number WEB-0000000226560159 ) and have not been notified of a delivery date, is it out of stock, if so when shall i expect delivery.

iS IT IMMPOSSIBLE TO GET A ss RETURNED

I have been on the phone for 90 minutes trying to arrange the return of the SS device which wont work. I bought online from Vodafone and i ring up and as its not linked to my account they cannot help. I bought online from VF and have all paperwork et...

Issue with Sure Signal 3

I have a new sure signal v3 registerd it 6 days ago, 7 calls later to vodafone, told router not comaptible , talk talk are just as bad no help at all waste of time and money both of them

jcbtom by 2: Seeker
  • 8780 Views
  • 2 replies
  • 0 thanks

Resolved! Vodafone smart Ultra 6 won't turn on

I have just updated my Smart Ultra 6 with today's OTA update and now it won't switch on. It is plugged into the charger. Screen completely black.  My wife's Ultra 6 also did the update and it is fine. I have tried holding down the power button, no re...

jblessing by 2: Seeker
  • 87303 Views
  • 16 replies
  • 0 thanks

SIM Swap through from broken SIM

Hi all, I've recently upgraded my work (IBM) phone to an iPhone SE, and it came with a new SIM card. Which was a relief, as my previous SIM card had, coincidentally, stopped working. So after a bit of digging I found the online form to swap my number...

wevans13 by 1: Seeker
  • 10988 Views
  • 3 replies
  • 0 thanks

Vodafone Wallet

I have been trying to set up Vodafone wallet for over a week now. I have the correct sim card and it has been registered. After I accept t&cs page and it goes to set up after 4% I get error code C1130. Do I need to change any of my other settings to ...

S7 dropped rear camera shattered

hello - i unfortunately dropped my S7 the other day and the rear camera shattered.    I spoke to a guy on online chat and he assured me my phone was covered by a 2 year warrant I suspect that does not cover this type of repar -  anyone able to clarif...

Resolved! Does Vodafone provide a landline?

Usually when providers do not have or charge for a landline they expect to use the landline you already have which means you need to keep paying your old provider. Can someone please let me know if Vodafone is like this or if they are going to instal...

Bo by 3: Seeker
  • 19923 Views
  • 6 replies
  • 0 thanks

Broadband upload slows other device download speeds

Anyone else finding that if you upload a large file (such as a video to Vimeo in my case) it slows any other devices downloading. In my case I am uploading to Vimeo with an iPhone and trying to view content on my Sky+ box. I am fairly fortunate that ...

Resolved! Suresignal server/s down

My suresignsl 3 has stopped working. Called support and was told that the servers are being worked on...? Is this correct?

sacha1dog by 3: Seeker
  • 17119 Views
  • 32 replies
  • 0 thanks
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