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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74130 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229927 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204041 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Network Unlock Code

It appears that I am not the only one who is having trouble getting iphone unlocked.  I have an iphone purchased from CPW with a Vodafone 24 mnth contract (now expired).  As everyone knows, iphones lock to the network of the first sim activated in th...

KimiKImi by 2: Seeker
  • 1244 Views
  • 3 replies
  • 0 thanks

Plano Flat plan bought in Portugal Oct 2016; can it be topped up?

Hello --Is this the right forum for our question?We bought Vodafone Plano Flat SIMs and service in Portugal in Oct 2016.We will be in Spain for 3 weeks beginning Feb 2018 and want a data plan for Google maps and browsing, plus a few calls.Does anyone...

mehlsl by 1: Seeker
  • 1110 Views
  • 2 replies
  • 0 thanks

number transfer

Hello,  My son has taken out a new line in his name but his old number is still in my name. He's not used the new number yet as he wants to keep his old number (he's had the new phone 1 week) How can i move his old number to his new account and get r...

Transfering Number

I have recently transfered my number to a new contract with Vodafone, being told this process would take 24 hours. However, I am still unable to receive phone calls or text messages. I can make them (but not recieve them).  I have spoken with several...

bryntee by 2: Seeker
  • 792 Views
  • 5 replies
  • 0 thanks

£60 Installation Charge

Does this only apply for homes that don't have a Active Open Reach Connection?And if yes, then does that mean installtion can be quicker as don't have to hae Engineer Come out?

Getafix by 16: Advanced member
  • 12904 Views
  • 3 replies
  • 0 thanks

Resolved! Same network different price

I’m interested in treating myself to the iPhone X for an upgrade but when I phoned and enquirer about it I informed Vodafone I was entitled to a discount with an other network due to them providing company phones. I was informed by Vodafone that this...

mancman by 4: Newbie
  • 2302 Views
  • 3 replies
  • 0 thanks

apple TV and vodaphone wifi mobile not working

I have set up a Huawei Vodaphone R216 wifi device for my father so he can get access to the internet where they live. I have added his mac desktop and the apple TV to the device. Both devices can see the internet but can not connect to each other.doe...

CV35 - WARWICK

Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent   1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?   Just seen in CV35 so far.   2) What is the full postcode (e.g. ST1 1AA) ...

B_Tank88 by 2: Seeker
  • 20724 Views
  • 52 replies
  • 0 thanks

R218 local area connection help please

Hi everyoneFirst off  - great to see your saintly patient work on the excessive data charges issue in the face of continuing unhelpful VF. I guess the VF lawyers tell staff to just repeat platitudes for fear of accepting liability.This is a much less...

Voice Calls Dropping on Samsung S8

Hope someone can help as I'm reaching breaking point with this problem.I recently changed from an iPhone 6 to a Samsung Galaxy S8.I've never previously had any issues with calls dropping on my iPhone, but since getting the S8 my calls are dropping al...

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