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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Replacement Suresignal not connecting (so much for plug and play?????)

following ports open 8,50,123,500,4500,1723sure signal registered Solid Power light flashing internet light for 36 hoursPing 16msDownload 73.83Mbpsupload 18.64MbpsMy IP Address 84.92.103.119Serial number 42164449284 The results of  tracerouteTracing ...

Replacement Sure Signal Not Working

hi I've just replaced a V3 SS that died on me (it was about 3 years old & is displayig no power light or anything so assume it's just died). I purchased a replacemrnt, registered it, plugged it in & power light is lit but internet light just continue...

Roaming SIM card for europe

Hi,we are travelling to Europe and looking to buy a roaming SIM card in London from Vodafone  to be used in Western Europe .Just want to find out what the procedure is to obtain such a card ?and what are the requirements ? What do we need to provide ...

Gerry99 by 2: Seeker
  • 9449 Views
  • 3 replies
  • 0 thanks

Backup > Restore - Iphone 6 64gb to Iphone 7 32gb

As the title suggests i am going from iPhone 6 to iPhone 7, with a lower memory. The Iphone6 was pretty much used to the max in storage. Never use iCloud, never full under stood it, or trusted it, plus i would have to pay for more storage as you only...

Huawei P9 Lite Problem, messages keeps on pending then delivering

Mostly on one contact but has effect another one now as well,making me annoyed because now I don't know the problem.When I message this person most of the time the first message is sent and delivered. Them replying is okay as well, but when I sent th...

Sivath by 3: Seeker
  • 9114 Views
  • 5 replies
  • 0 thanks

Can't text a specific number

Hi,  I cannot seem to text a specific number.  I can call the number and recieve text and calls from their number but just can't text it.  It does not show up on the recipients phone whatsoever.  Can you please help. Many thanks. 

Insurance Confusion!

Hi everyone, I would appreciate if someone could help me with this question. On my monthly bill it shows that I'm paying for 2 types of insurance. One being Vodafone Insurance band 2 for £6.99 a month and the other being Vodafone Covered Tier 2: Acci...

glesnir by 2: Seeker
  • 13000 Views
  • 1 replies
  • 0 thanks

2nd pay monthly phone

Is it possible to get another pay monthly phone in my name on Vodafone when I already have one. And use the same bank account too?

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