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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74044 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204006 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Telephone & Broadband Live Chat

Has it been stopped ?I haven't seen anybody available for 2 weeks at various times of the day but for all other topics it is available.

146 by 4: Newbie
  • 9946 Views
  • 3 replies
  • 0 thanks

Resolved! iPhone locked?

Does anybody why iPhones, which are purchased privately, e.g. Carphone Warehouse, are automatically locked by the network? Is there a technical reason for this or is it sheer bloody mindedness by the company. I requested an unlock code for my phone 5...

Resolved! Any reason data would be disabled by Vodafone?

The last day or so my mobile data is not working - it shows as an exclamation mark in Android, wherever I am, even in places with strong signal where it usually works. I haven't changed any settings afaik and still have lots of MBs unused in my bundl...

Resolved! Vodafone Wallet App

I have been using Vodafone Wallet for some time, without any problems.  I use it mainly for storing loyalty cards and accessing my Smart Pass.  Unfortunately I left my phone unlocked in my top shirt pocket and, as a result, the PIN got entered incorr...

PhilipWS by 2: Seeker
  • 23121 Views
  • 23 replies
  • 0 thanks

Uprgraded through carphone warehouse

Returned 2 note 7 devices and thought why should i give vodafone over 100 quid upfront cost for the upgrade when i can do it through cpw. They had a silver 7 plus 256gb in stock and the rest is history

pp763 by 4: Newbie
  • 11169 Views
  • 7 replies
  • 0 thanks

Sure Signal Over Satellite

Hi AllHave has VSS for years running on BT at:0.75MB Downstream0.95MB UpstreamAnd it worked fine, recently switched to Satellite so tested the VSS over the satellite broadband for 6 weeks and it worked fine, sure there is a bit of a delay when talkin...

Sure Signal

Version 3 Sure Signal with BT fibre and BT home hub 5Device registered and all service lights are fine, but you I don’t have any 3G signalI believe I need to configure my router to work with this device I know how to access the router settings and na...

Resync required please

Please can you resyncHome 43161626205 and 42160537819Number had been swapped to a Nano SIM and is now not getting a signal.Many thanks

72345 by 2: Seeker
  • 10333 Views
  • 3 replies
  • 0 thanks

How to lose a customer of over 15 years..

So, like many people I have been patiently awaiting the arrival of my Jet Black iPhone 7 for nearly 2 months. Last Tuesday I received a text telling me the wait was over and my phone was being dispatched - however no DPD tracking followed. Spoke with...

Bungy by 3: Seeker
  • 14958 Views
  • 19 replies
  • 0 thanks
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