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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73721 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Suresignal - add users failing: tech team assistance please

As many others have experienced I get an error when trying to add users to my suresignal. It is working fine for the one phone currently setup when activated. Error: Sorry, there seems to be a problem.We're working hard to fix the issue, so please tr...

SureSignal Not Working

Hi,  Tried all the reset and troubleshooting steps but here are the details previously asked for in another thread on SureSignal issues.  Help appreciated. Thanks Matt Ping 190msDLSpeed 6.19mbpsULSpeed 0.33mbps v4 IP 81.153.64.6v6 ffff:5199:4006 Trac...

matanza by 2: Seeker
  • 11057 Views
  • 8 replies
  • 0 thanks

MyVodafone app not working

The MyVodafone app ceased to work when I ported in my number. I have spoken to about 10 people on LiveChat and been told that it will be sorted within 24 hours. It has twice been referred to the Technical Team and twice they have texted me and told m...

Placed an order online 9 days ago and paid £50.00 but no confirmation

So... I ordered a new iphone contract phone over a week ago, I've paid £50 up front and I've still not had a confirmation of my order.. live chat just keeps asking me to wait 48hrs..and another 48hrs.. and yes.. another 48hrs .... but ive waited 9 da...

Teasall by 1: Seeker
  • 11791 Views
  • 1 replies
  • 0 thanks

Vodafone app

I am unable to view my Vodafone App, i have uninstalled it and installed it again, it doesnt need updated. When i go on it it either says there are technical issues or that it is to busy i should go on later. But this has been happening for about a w...

2 Questions with regards Vodafone broadband router

1. Although all of my content controls are switched to off, I am having issues with some sites. As the URL changes to include the wording "contentcontrol" within it, it's obvious that something is still "protecting me". Under my account content contr...

Soofla by 10: Established
  • 10393 Views
  • 3 replies
  • 0 thanks

Sure Signal Re-Sync

I'd be grateful if you could re-sync mu sure signal, s/n 43150713964.  Thanks

Mupps by 4: Newbie
  • 10961 Views
  • 7 replies
  • 0 thanks

Broadband poor upload speed with Vodafone router

Unlimited Fibre 76 I just joined Vodafone broadband and am  thinking of canceling my policy. On the router it states I  have an upload speed of 9mb yet when I connect to any server I have tested it on I am only getting 1.1mb (attached image show one ...

gofor by 2: Seeker
  • 12021 Views
  • 8 replies
  • 0 thanks
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