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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73711 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203304 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Access POP3 Email but NOT internet

Hi there, I have a basic pay as you go mobile for calls/texts. I now have the need to access a pop3 email account via the phone. In order to do this I will need to purchase a new device, however could someone please confirm if it is possible for me t...

SW-PDR by 2: Seeker
  • 8490 Views
  • 6 replies
  • 0 thanks

Problem registering

How do I register/sign in to my vodafone account. I have a wifi pay monthly but it has a huge long sim number and its not accepted as a valid vodafone number so wont accept my attempts. I also dont have a vodafone phone so it would costme £4 a minute...

Lynchet by 2: Seeker
  • 10529 Views
  • 3 replies
  • 0 thanks

Customer service shambles

Ordered on the 9th September an iPhone 7 plus, updates for the delayed phone ceased 2/3 weeks ago. Just realised the new contract has not even been commenced, moving my annual renewal date and Costing me more in data as the new tariff had not been ap...

Bezzy1 by 4: Newbie
  • 12416 Views
  • 9 replies
  • 0 thanks

Cannot register Sure Signal

Hi.I purchased a second hand sure signal.  The seller has de registered the unit on Friday 28th October. I still cannot re register the unit on my account. I keep getting "Sorry, there seems to be a problem.We're working hard to fix the issue, so ple...

iPhone 7 speaker mesh dents

Could people who received their iPhone 7 and plus models check their speaker and mic mesh and let me know if its aligned properly please. On mine the mesh seems to have dents or in worst case Could possibly be damaged (which makes my phone water sens...

Raj747 by 6: Helper
  • 14925 Views
  • 6 replies
  • 0 thanks

WiFi Calling Auto Switching

I have an iPhone 6S and a Red + plan. The WiFi Calling seems to work ok but it does not switch automatically between the normal signal and wifi or back again Is this the way it is supposed to work or is there a problem

JohnWB by 4: Newbie
  • 12678 Views
  • 4 replies
  • 0 thanks

reset phone S5 backup password forgot

got a samsung S5 got the unlock code but trying to reset back to factory and its asking for backup password,ive tried all the ones i would normally use and coming up wronghow do i find this

jenny762 by 1: Seeker
  • 8071 Views
  • 1 replies
  • 0 thanks

Internatıonal Line

Hi, I will travel Portugal, Spain and France for only 4 days. Do you have any line for use in this country? I just want to Internet. 

Nazlican by 1: Seeker
  • 10012 Views
  • 1 replies
  • 0 thanks
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