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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74025 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229902 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203997 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Will my Nexus 5X work in the USA?

Hi, I have a pay-monthly contract with Vodafone with a Google/LG Nexus 5X phone. Will my phone work in the USA? i.e. As soon as I switch it on it will connect to whatever network Vodafone are linked to over there? I have used the phone recently in ma...

bravon33 by 4: Newbie
  • 7917 Views
  • 2 replies
  • 0 thanks

Conflicting Advice (Preorder)

Hello,So I also had the address issue in the online form, so I ordered over live chat at around 9am Friday morning. Everything went through, and delivery was scheduled to my work address. I was told to wait 24 hours for confirmation.I called up this ...

Resolved! Android 6.0.1 firmware issues

This has probably been asked a few times, but when can Vodafone Customers expect a fixed firmware to replace Android 6.0.1? I use a Note 4 and ever since updating I get boot loops, lag, WiFi issues, phone boots in ODIN which makes it look like I have...

WE WANT MARSHMALLOW FOR SMART ULTRA 6!

Hi, With Smart Prime 7 on the horizon (and soon possibly Ultra 7), I am still hoping that Smart Ultra 6's will receive Marshmallow update. The phone is DEFNITELY capable of running that software and if it won't get it I will assume that the only reas...

Frug000 by 2: Seeker
  • 16372 Views
  • 5 replies
  • 0 thanks

£264 for a screen replacement?...

Hi. So my 7 months old 6s has a small scratch on the screen and Vodafone are going to charge me £264 to replace the screen. There's 17 months left on the contract, which means vodafone will be receiving £1190 from me during the remainder or the contr...

Lugworm by 4: Newbie
  • 8288 Views
  • 7 replies
  • 0 thanks

Platinum 7 NFC chip

Can anyone tell me where in the Smart Platinum 7 the NFC chip is located? When I use NFC for Android Pay it's very hit and miss, I pretty much have to slide the entire phone over the terminal. My previous phone (Xperia Z Ultra) had a little NFC symbo...

WardyGTC by 4: Newbie
  • 8464 Views
  • 3 replies
  • 0 thanks

Resolved! Data roll over

Hi I have one question I've still got 28GB of data remaining but it resets to tomorrow so I was just wondering if it roll over or not?Thanks Glenda

Non-contract iPhone 7+ for sale in store?

Hi there. I've recently moved to a sim only Vodafone tariff, to wait for the iPone 7 to be released. Does anybody know if the Vodafone stores will be selling them without a contract? Not asknig about stock levels, that's a different kettle of fish al...

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