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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73682 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229853 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203292 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Upgrade order-no updates

Hi-i upgraded from pay montly 12 month SIM only contract on sunday afternoon choosing huawei P9 on 24 month contract. Ive heard nothing since sunday about progress, online tracker just shows order received but the upfront payment has gone thru. Suspe...

Stock levels of sure signal

Just wondering when the VSS V3 will be in stock again at my local bluewater branch as the shop search didn't come back with any results? is there a Version 4 in the pipeline?

Resolved! Vodafone Ultra 7 - problems receiving texts from iphones

I've just changed phones from an iphone 4s to the Vodafone Ultra 7. For some reason I'm not receiving text messages from anyone with an iphone.  I can message them, but when they reply I'm not receiving the message.  I can only think that their phone...

Smart ultra 6 battery life

Hi, I've just got the smart ultra 6 last Wednesday and iam finding the battery life terrible.The phone goes from 100% to 18% in roughly 8hrs.Iam not spending hours gaming,surfing or making hour long phone calls.I have still got my iPhone 5s and that ...

zackwolf by 2: Seeker
  • 20922 Views
  • 11 replies
  • 0 thanks

S7 Case and protector

Hello, So I just recieved my new upgrade phone, Galaxy S7 I have always been paranoid or clumsy (can't tell which), but I need a nice slim case and screen protector for the new phone. Can anyone recommend a case that will allow a screen protector to...

malk95 by 4: Newbie
  • 8086 Views
  • 3 replies
  • 0 thanks

Spotify Premium doesnt work

ive just boughta  new contract and i get the free package so i choose spotify, log in with facebook to my account, it even says in the corner logged in as jack ***** is this you? so i confirm it and i still have the free version and premium is no whe...

home fibre broadband

I can't find any fibre broadband fora so apologies if this goes to the wrong place. I was looking at the unlimited broadband options particularly the super fast upt to 76mbytes. Unfortunately nearly all the customer reviews are really bad and say don...

map2104 by 1: Seeker
  • 13553 Views
  • 2 replies
  • 0 thanks

How do you actually tell your Sure Signal (v3) is working?

Hi, really noddy question but interested in the answer. Reason for the question - all the lights are as they should be but I only get one bar on the phone. it's connected to a BT SMart Hub and my phone is an iPhone 6S. I'm a business customer so can'...

Redding by 4: Newbie
  • 17595 Views
  • 2 replies
  • 0 thanks

sure signal

Hi My sure signal has stopped working.  It has no lights showing, not even the red one.  The plue that plugs into it is working fine.Can anyone suggest anything?Sarah

Resolved! Could not activate mobile data network

I've never had a problem with this before, it seemed to of happened when I went to a different village for the weekend but now I'm home it's still coming up with " you are not subscribed to a mobile data network" but I am! I've phoned up customer hel...

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