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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74650 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230026 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204531 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal not working

Hi  I'm having the same issue that I've had previously with my Sure Signal where I have a constant power light and the first two lights are on yet I do not get any signal on my mobile still.  From the tracert results I think you are blocking my IP ag...

dws199 by 4: Newbie
  • 18041 Views
  • 4 replies
  • 0 thanks

Sure Signal 3 not connecting with BT Home Hub 5

Tech team, please can you help as per below? The SS3 has not worked since I have taken it out of the box and only gets as far as a constant red light and flashing white internet light. Thanks The issue you’re experiencing: No connection What light se...

Re-Register Sure Signal

Hi - just moved house, to a location where there's a poor / no Vodafone signal.  The previous owner left behind a v3 SureSignal however as he hadn't used it for > 12 months it's been deactivated.  According to online chat, it can't be re-activated an...

Unfortunately contacts have stopped working

Hi...I have a Galaxy S7 edge...yesterday for no apparent reason, I touched the green phone icon to make a call, it loaded but seconds later it crashed and a message appeared saying 'unfortunately contacts have stopped working' this happens each time ...

Resolved! Emergency Calls Only

Just bought another vf Smart Ultra 6  and have 2 questions:1.  I got a payg sim with the phone but how do I set it up to make calls and avoid the title of this thread message, and;2.  Where do I find the facility to alter data roaming setting?

bolo by 12: Established
  • 46989 Views
  • 63 replies
  • 0 thanks

Vodafone Sure Signal v2 with BT Home Hub 5

Hi,I have been using my Sure Signal for the last 18 months with very little issue and now I have managed to get a  Home Hub 5 to replace my BT Openreach Modem and Technicolor Router, which I thought would be a step up. It should have been a straight ...

The Samsung Galaxy Note 7 is all you could ever want in a smartphone

The Korean tech giant unveiled the latest version of its phablet device at a press event on Tuesday.The Note 7 boasts a whole new design and an array of new features and is the first smartphone to be shipped with an iris scanner that reads your eye a...

kids by Community Champion (Retired)
  • 11210 Views
  • 0 replies
  • 0 thanks

Note 7 Queue

Yes please, sign me up, take my money already!!!Looks like a great device and can't wait to be back on Android

Resolved! New phone new password?

i upgraded to an Android phone and received a message from Vodafone listing a new password. It said that I should enter it into settings and then change it.what is it on about? My usual credentials work with my Vodafone account, so what account do I ...

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