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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Cannot add new number to SureSignal

Hi. I have just had my son's VF PAYG iPhone 5S ported to my contract and inserted the new sim this evening (which should by now have had the old number transferred, according to the store). No signal bars - no surprise I was not expecting the VSS to ...

Resolved! Samsung galaxy S7 edge

HiJust wondering if anyone knows the contents of what's in the box with the new S7 edge, tried Google but can't find any genuine answers. thanks in advance

guinea by 4: Newbie
  • 9768 Views
  • 5 replies
  • 0 thanks

New phone

Due an upgrade and looking for some advice.Thinking about getting the IPhone 6s but been reading about the new Samsung Galaxy 7 and seems decent piece of kit. The new HTC is due out soon but not overly impressed from what I read.

chaps51 by 2: Seeker
  • 8537 Views
  • 3 replies
  • 0 thanks

Lost WiFi calling after 6.0 Update

Since updating my Galaxy S6 Edge to marshmallow I can no longer make wifi calls... The option in the menu to enable it isnt there anymore. Is this something vodafone are aware of with the update? 

Resolved! Sure signal problem

Hi, My sure signal is not working it is a sagem ver 1,lights 1,2 & 4 are lit but light 3 does not lit only when i carry out reset.   I have tried reset & deregistering & reregistering with no joy   speed test ping  25ms download 27.64 Mbps Upload  4....

suntek by 3: Seeker
  • 29521 Views
  • 54 replies
  • 0 thanks

White List Please

Hello, Please can you whitelist  83.244.250.208/29 This is sub allocation of a bigger /17 from Exponential-E (83.244.128.0/17) but we cannot get the sure signal to work, or WiFi calling to work there is no blocking of ports, and we can see from mtr t...

birtchie by 3: Seeker
  • 8865 Views
  • 4 replies
  • 0 thanks

Register SureSignal Error

Hi, I'm trying to register a suresignal v2 but the website continually says there is an error. I'm not sure if this is an error at my PC, at the suresignal or with the Vodafone servers.  Have you guys any idea....? "Sorry – there seems to be a proble...

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flarkey1 by 2: Seeker
  • 28793 Views
  • 21 replies
  • 0 thanks

APN Internet

Hello. Having many problems and not sure where to start.  I have a Vodafone sim on which I added a big value bundle for £30, including 500 MB to use in Europe. My iPhone 6 tells me that I am not subscribed to a data service.  I cant get my iMessage t...

Dcdorsey by 1: Seeker
  • 9899 Views
  • 4 replies
  • 0 thanks

Galaxy s7 pricing.

 Hi. I am due for an early upgrade from today. I have been offered the new galaxy s7 for a fairly reasonable price per month which I am tempted to take. I was initially going to go for the s6 but the price difference is a matter of a few pounds and I...

upgrade early

Hey I want to pre order the sg7 edge for the start of march but my upgrade date is March the 17th so if I pre order it would I have to pay extra but if i dont would it be difficult trying to get the phonr should I pay the extra price or just wait

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