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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Vodafone put my iphone in blacklist by mystake!

A couple days ago, suddenly my iphones5s was blocked, unable to make a call.My iphones5s was from last contract which ended around Jan2015. before upgraded i did unlock the phone, then use it as a spare phone with EE payg sim.When the phone gone blok...

Newudud by 3: Seeker
  • 10753 Views
  • 4 replies
  • 0 thanks

New upgrade

Due an upgrade and looking for some advice.Thinking about getting the IPhone 6s but been reading about the new Samsung Galaxy 7 and seems decent piece of kit. The new HTC is due out soon but not overly impressed from what I read.

chaps51 by 2: Seeker
  • 9471 Views
  • 1 replies
  • 0 thanks

Sure signal device is 'DEAD'

Morning, any ideas on next steps with my Suresignal box which is showing no signs of life after a power surge in the house. Yes I have checked the online forum and have tried all the reset options but as I say at the start of the message the device i...

Sure Signal not working

My Sure Signal worked for the last year and stopped about 2 days ago. I had it it registered through my work number and used my personnel number on it too.  We deleted my work number so I thought this might be the proble, resetting hadn't worked. So ...

mhgoldman by 2: Seeker
  • 15323 Views
  • 13 replies
  • 0 thanks

Reading texts on smart first 6

Hi I recently purchased a Vodafone smart first 6 phone for my mum as at 70+ she has learnt to text, however I set the phone up for her so it's in simple mode but the trouble is although she hears the phone she can't see when she's got a text as the t...

Bikerlou by 2: Seeker
  • 8886 Views
  • 1 replies
  • 0 thanks

Possible IP Address Block

Good afternoon I have been having some issues with my sure signal since my IP address has changed. Can you please check that the new IP address is on your whitelist?the number is 82.152.183.13I have asked this question many times to your online suppo...

A_R_D511 by 2: Seeker
  • 8027 Views
  • 2 replies
  • 3 thanks

Flashing stock S6 with Vodafone firmware

Has anyone flashed a stock S6 with the official Vodafone-branded version of Android? I'm just asking as apparently Vodafone and EE have a similar set-up which requires a more complex re-flash (while Three, for example, is pretty straightforward), so ...

DonDino by 4: Newbie
  • 12005 Views
  • 4 replies
  • 0 thanks

Marshmallow nearly here

Not long to wait now Sammy friends http://www.sammobile.com/2016/02/09/t-mobile-starts-rolling-out-marshmallow-update-for-the-galaxy-s6-and-galaxy-s6-edge-in-poland/

steveo67 by 12: Established
  • 13848 Views
  • 14 replies
  • 1 thanks

Phone won't boot, in warranty but Voda won't repair it?

Hi all, My HTC One M8 (14 months old, 24 month warranty bought PAYG from a Voda shop) is stuck in a boot loop with a red exclamation mark in a red triangle on the screen.  The local shop sent it off for repair, but because the screen is slightly crac...

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