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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73853 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

HTC M8s won't start

Tried to turn it on this morning after recharging (battery had gone flat).Can only get a sort of boot screen headed 'Software Status Modified'There is a menu system with several options but I always come back to the boot screen.Any help would be appr...

Resolved! My phone is hogging WiFi. Help?

When my phone is connected to the WiFi, everything runs smoothly. That is, until I open an app. This app can be YouTube, Facebook, google chrome, eBay, it doesn't matter. As soon as I open an app nobody else connected to the WiFi can use the WiFi smo...

I'm bored of this BS

My smart ultra 6 is really ##~## me the ##~## off. It sometimes won't let me press t, or other times the whole bottom row of my keyboard. It also stops me from doing my code until my 3-4th attempt. It also CONSTANTLY dashboards and it ##~## me off so...

15roberb by 1: Seeker
  • 10973 Views
  • 2 replies
  • 0 thanks

iPhone to Android

I'm switching to Android for the first time. What's the most painless way to transfer everything over?

HTC - touch screen problems?

Hi folks. Anyone else had a problem with a tiny area of the touch screen on the HTC one M8 not working? It's the part where you would press send on texts or whatsapp and also makes scrolling through the Internet nigh on impossible. HTC one M8 is drea...

Smart ultra 6 Lte overseas

Hi guys. I bought the smart ultra 6 because I was assured in store it was an LTE handset. I'm now in Canada and with fido on my unlocked ultra handset. It appears that the phone will connect as highly as 4g and in areas where my friends iPhone hits l...

4g not working

Hi, my number has ported over but i can not get 4g mobile data (even though it is switched on) Is this a normal problem?? Please can it be looked into? also cant log into my vodafone online account as saying it will send a pin to old number that has ...

WIFI Calling On Samsung s6 Edge

Hi,  I have received a text from Vodafone saying my WIFI calling is enabled but i dont have that feature on my Samsung s6 Edge, I have gone into settings, applications and phone but no WIFI calling?I brought this direct from Vodafone if that makes an...

Resolved! Changing Mobile but Keeping Number?

Hi, I bought a new phone, however it requires a MicroSIM instead of what I currently have in my PayAsYouGo phone, so I am wondering if/how I can keep my number and the plan I am on. The only options I have seen is to move from another network and to ...

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