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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73818 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229880 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203957 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

VSS3 Emergency calls only

Yesterday i replaced my SS3 as the previous one failed (would not power up), I have registered the new SS and it seem to connect, I added additional users but the additional users can only make emergency calls only. The main number attached tothe SS ...

gixer46 by 2: Seeker
  • 15142 Views
  • 1 replies
  • 0 thanks

Resolved! iPad retina 4th Gen - 4G issue

I have a business contract for a iPad 4th Gen, i have recently just added the 4G to my account over the phone. I was told this should take upto 24hours. I called again to check it had been activated (all ok). Still not switched over.... After speakin...

SS stopped transmitting

Serial no 40120538489 - have tried all the usual things but still no connection VF, is this getting through to your servers, please?  

dboyd by 2: Seeker
  • 14494 Views
  • 1 replies
  • 0 thanks

my htc one m8 mini data and txts wont work

hello  my htc one m8 mini has stopd letting me turn on my data and send txts , the phone shows no signal but can still make calls . when i click into mobile data i cant search for networks or any thing . cheers for help

bade888 by 2: Seeker
  • 17030 Views
  • 3 replies
  • 0 thanks

Sure signal suspended

Hi, I have not used my sure signal for a while as I was working away, back home now and it is suspended due to inactivity.Please help me to get it working again quickly.I tried to register it again, but was not allowed as it says it was already regis...

Suspended Sure Signal says it cannot be re registered

I am disabled, live in a poor reception area and my sure signal has been suspended again.  I tried to re-register it and when I entered my postcode, it told me it was in a different location. We have lived in the same house for 7 years and this keeps...

ish68 by 4: Newbie
  • 13898 Views
  • 1 replies
  • 0 thanks

Sure signal username and password

Hi.  I trying to to log onto my sure signal account to add a mobile number. Trouble is I can't remember my username or password and the email address that I originally used is no longer active for the recovery email. How can I update the email addres...

Note 4 Strange Internet Issues

Two or three times now I have been online on my Note 4 on genuine sites (today was www.theaa.com) when a Web page has appeared in today's case telling me to upgrade to the latest software. It was not from Sammy. Of course I didn't but these pages app...

Nexus 6P - Unadulterated?

When Vodafone ships the Nexus 6P - will it be pure unadulterated Nexus Experience or will it be fouled with Vodafone experience? Amy

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