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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74126 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229925 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! bvb what happens if I opt out

I bought a mobile from vodafone which came with a £10 bvb..when I asked what it meant the guy said I get so many calls and text .for the first month......he didn't explain very well...when I asked what happened at the end of the month when the bvb en...

Reset Sure Signal 3

Hi Please could you reset VSS 42141215360 as I have had to have a new sim card in a replacemant phone  Thanks Phil

PhilNT by 2: Seeker
  • 14513 Views
  • 1 replies
  • 0 thanks

Correct Sure Signal v3 lights but no Signal

My sure signal has worked fine for the past 3 months of having it and then suddenly its stopped working, iv tried resetting it, deregistering it and re registering etc but nothing has worked.. it shows all the correct lights as if it should work but ...

Sure Signal 2 not working

Sure Signal has stopped working for a while and trying to get it going again. All I've got in the way of lights is a red light and the 'telephone' light flashing quite quickly. Have reset using button, also powered off with broadband hub, no changes.

New SIM

I have new Sim and my connection my sure signal has been lost. Wife's connection is fine. I cannot remove and re-add the number as the sure signal is registered to me. Is there any way I can reset without de-registering?

phil_i_p by 2: Seeker
  • 15402 Views
  • 8 replies
  • 0 thanks

sure signla

Hi I have had my sure signal for a while now and have had to do some troubleshooting at times. But in the last hour or two there seems to be a strange on happing. I have a steady power light, steady white internet light and steady service light. Yet ...

sure signal not working

Hi, Hopefully someone can help please as I've tried everything.... I have a sure signal which is not working. (power light on..flashing @ light) It is connected to a network.I have opened all ports requiredI have reset.I have re-registered.I have tri...

rick44uk by 1: Seeker
  • 14374 Views
  • 1 replies
  • 0 thanks

k5008-z not working

I bought a k5008-z off ebay and a vodafone sim card from the supermarket. I inserted the sim into the dongle and then the dongle into the laptop.  The light flashed a few times and eventually went solid white.However nothing happened on the latop - n...

Sure Signal 3 Broken

Hi All, My Sure Signal 3 seems to have died completely ... no lights ... what can be done? No external forces have been applied at this end ... it's just stopped! I've picked up up a need for some information from previous threads, so I've run some t...

The Pre-order Farce

So like many others on here I have had nothing short of a nightmare with my pre-order of an iPhone 6s Plus 64gb Rose Gold,  below are the absolute nightmare sequence of events Sat 12th 8:15amI pre-order and pay for my iPhone 6s Plus 64gb Rose Gold,  ...

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