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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73752 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203331 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Failed sure signal

I have a flashing  red light and a steady Amber light of a phone in brackets , re-set has not helped and I get no signal. Can you help please

Resolved! MMS Service not activated on network

I recently purchased Samsung Galaxy Express 2 and cannot get MMS working. I have checked APN settings on support site and contacted customer services who have also checked my settings. They say everything is correct and no problem on my account could...

JimmyTH by 2: Seeker
  • 33470 Views
  • 3 replies
  • 0 thanks

how do i use payg to txt to poland

Hi I'm on payg and need to know what I have to do to be able to txt a friend in Poland any help much appreciated thanks dave

HOW DO I INSERT THE SIM CARD INTO THE VODAFONE SMART ULTRA 6!!

Hi all, just purchased and recieved today the Vodafone Smart Ultra6. Comes with very scant instructions. However I am unable to get the sim card inserted, have been trying now with no success for the last 2 hours. Thinking now of returning the phone ...

shak123 by 1: Seeker
  • 25904 Views
  • 2 replies
  • 0 thanks

waiting for my sim

i received my 6s on monday and have still not received my sim. anyone else waited ages?its impossible to contact vodaphone. but it was easy before i upgraded.still got a week to cancel and might well doa s the service is so poor dave 

dsbrown1 by 1: Seeker
  • 10985 Views
  • 1 replies
  • 0 thanks

Smart Prime 6 problem

Hello, I didn't know which part of the forums to put this into, but, my problem is that my phone is stuck on the "powered by Android" start-up screen; it started last night:My phone was on charge, and I'd thought I'll play a game because I couldn't g...

HTC One M8 Black Screen

VODAFONE BUSINESS CONTRACT I have an HTC One M8 Phone. While using it earlier today the screen turned black. It still rings if called and the notification light flashed.  I've tried resetting it by holding volume down and power key. Windows recognise...

Wifi calling iphone6 plus (will it ever be available)

I have just spoken to the tech team. Not very helpful. I get poor signal on 3 and 4G when insie my house. I phoned up to see about wifi calling on iphone 6 plus to be told it is not compatible at the moment. I asked if it will become available, she h...

dingod by 2: Seeker
  • 12382 Views
  • 4 replies
  • 0 thanks

iPhone 6 - stuck on 3G and can't pick up 4G

Hi,I had 4G earlier on my phone, the signal dropped from 5/5 bars (circles) to 1/5. The 4G disappeared and 3G returned in its place. I tried turning the phone off and resetting the network settings, but it remains as 3G. I am in an area which receive...

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