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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73766 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal V3 red light only

My SureSignal only has the red light on.  I have tried a full factory reset but it doesn't even react to the reset button.  I have also reregistered it but no change. Speedtest result: Download 36.64 Mbps Upload 3.69 MbpsIP: 81.98.114.26IPV6: ::ffff:...

alexsmb by 2: Seeker
  • 15602 Views
  • 4 replies
  • 0 thanks

New sure signal not working

Just bought a new sure signal today. Have registered it on my Vodafone and have plugged in and connected to router for the past 2 .5 hours now all I have is the red power light and a slow flashing white globe light?i have BT infinity so the Internet ...

Loftuz by 2: Seeker
  • 15327 Views
  • 3 replies
  • 0 thanks

Bt wifi connection ?

Bt wifi connection from my Samsung note 3. Is only the bt wifi premium wifi available for use or all bt wifi services.it says I have 1 GB a month in my contract.never been able to connect so far.any ideas ?

Vodafone Sure Signal suddenly stopped working

Hi, I've viewed the SS trouble shooting page but it hasn't helped. I've also tried powering down my router and SS and waiting.  Powering up my router, then the SS and leaving it overnight but i still can't get a 3G signal on either of the registered ...

Resolved! Phone won't connect to sure signal

Hi Tech Team, I'm having continued problems with my Sure Signal (version 3 I think - the one that hangs off the wall socket). I had it unplugged while I was away on a work trip for 8 days, and couldn't get it to work when I got back last Wednesday (a...

peter_333 by 4: Newbie
  • 50090 Views
  • 36 replies
  • 0 thanks

Galaxy S3 mini dropping data

I have a Galaxy s3 mini which drops the data connection after around an hour whether its using data or not. When it goes there is no letter next to the signal bar.  If I restart the phone it comes back again for around another hour. Have tried APN se...

Beware VF "repairs"

Recently I rerturned a Samsung S4 Mini to VF as it had stopped working. Symptoms were battery got very hot, power dropped off very quickly before the phone turned off and then would not charge or turn on. After VF receiving the device, they sent it s...

Online Dashboard missing

I have been trying to find the sure signal dashboard in the new look online account. I found a link via manage services - suresignal but when I go there all this tells me to do is register suresignal. I have a version 1 which has been registered for ...

rjday24 by 2: Seeker
  • 15639 Views
  • 3 replies
  • 0 thanks

Unregister sure signal

Hi, Can I please get my sure signal unregistered? I am no longer a vodafone customer so cannot do it through the my account section. Thank you.

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