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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73778 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Visual voicemail: really? Still not working?

I've recently transferred to Vodafone from O2 since the netowrk actually works. I vaguely recalled that O2 were the only provider who offered visual voicemail, but that was back in iPhone 3 days when I first signed up. I can't quite believe that it's...

A data sim Card ? .

Can i use a normal sim card , one i can get from Tesco as a data sim card  ? . I need one for my dongle. Thanks

dougle25 by 2: Seeker
  • 11302 Views
  • 8 replies
  • 0 thanks

Resolved! Phone not connecting to Sure Signal when on 4G

Hi Forum,   So my problem is this:   When at home I have pretty poor coverage so I have a sure signal. When indoors, sometimes my devices (Samsung Galaxy S4, S4 Mini and iPhone 6) connect to a very weak 4G signal. If I then go to make a phone call, a...

Freedom of speech

Where do all the posts about delays to the iPhone 6s keep disappearing to ? Are we being edited and deleted ?

dwabo81 by 6: Helper
  • 10861 Views
  • 2 replies
  • 0 thanks

Vodafone Smart Ultra 6 crashing frequently

I think there is a problem with my Vodafone Smart Ultra 6. Sometimes when using it the device crashes and reboots with the left top row of LEDs flickering but they go away when the device goes back into stand by mode. This tends to happen when using ...

Sure Signal V2 problems

I have been a Vodafone customer for 10+ years, and had a sure signal for several years. Its always been a love hate relationship with the Sure Signal to be honest - it has never really worked properly. Now, however it generally works less and less. I...

Wifi Calling

I bought an iPhone 6 a year ago, Sim Free with the view of using wifi calling when available on Vodaphone. How do I now get this facility on my phone? I have the rigth package, but the option isn't in settings. 

Using phone abroad

Hi, I've signed up and opted into EuroTraveller so I should be able to use my minutes and texts for the same price as in the UK, but my data doesn't work. My iPhone tells me that I have 3G or 4G at the top of the screen, but when I try to load anythi...

WiFi Calling Fix

seems a few people have had success with how VF helped me..here goes.. first of all make sure WiFi calling is activated..if not contact 191 or live chat and ensure it is activated on you account...Then in Settings>Phone**ensure my number is in the uk...

dwabo81 by 6: Helper
  • 11043 Views
  • 2 replies
  • 2 thanks

Faulty iPhone 6s was just the start

I am currently phoneless because my 5c died on me, so receiving my new iPhone 6s was something I was eagerly anticipating.It arrived. It didn't get past the set-up stage and got stuck on the infamous 'swipe to upgrade' screen.That's okay, I'll just c...

AliShep by 1: Seeker
  • 11093 Views
  • 2 replies
  • 1 thanks
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