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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73356 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229777 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Data Sim

I live in the Isle of Man and am planning to go to Scotland at end of August for a holiday. I intend to buy a data sim for my holiday to fit into my dongle. I can buy a data sim online. My question - At what point does the clock on the data start run...

manxcat by 2: Seeker
  • 12359 Views
  • 1 replies
  • 0 thanks

Note 4 wireless charging

Hi, upgrade due soon! does anyone know whether the Note 4 comes "wireless charging ready" (subject to me buying the charging mat) or will I also need to the adaptor thingy that you attach to the inside of the phone? Ta

Sure Signal with Sky Broadband

I have just received a new VSS-3 and connected it to my Sky Router (Sagem router), also registered it correctly via "myvodafone".However it doesnt seem to work, the red power light is on and the internet & signal white lights are on.  But the handset...

iPhone 5c Battery Fail

I've had my 5c since March 2014. It's been a habit (probably a bad one I don't know) to charge it up overnight & because I use my phone a fair bit during the day for work etc that's been almost every night.Last Friday my phone inexplicably plunged fr...

Resolved! Can I change my siim card?

I dont like my iPhone 4 and i am planning on buying a sim free iPhone 5s but the iphone 4 has a micro sim and the iphone 5s has a nano sim. Would i be able to change my micro sim for a nano sim?

Resolved! Sure signal dropping connection

The issue you’re experiencing: connection dropping continuously I have a second sure signal and this issue happens with both (40114637438 currently connected, 40114661628 not connected) What light sequence you're seeing: lights go through the normal ...

Alan1955 by 4: Newbie
  • 21512 Views
  • 8 replies
  • 3 thanks

sure signal 2 not working

i have just upgraded with vodafone and now the sure signal box has stopped working.  tried doing a reset, but no lights showing apart from red.  logged on to my accoount and its still showing as active

Moragr by 3: Seeker
  • 18148 Views
  • 1 replies
  • 0 thanks

Sure Signal version 2, no lights at all showing.

My Sure Signal version 2 has been great but this morning we had a power cut. Now I get no signal and no lights show on the Sure Signal, not even the power light. I have tried rebooting and leaving unplugged but still nothing. Any ideas?

Tobyxj by 4: Newbie
  • 20142 Views
  • 12 replies
  • 0 thanks

Data charges that are unjustified

Hello. I have been charged for data usage twice despite only using wifi to go online on the device, and despite not even turning data on at all. I have put a background data restriction on, and am wondering if this will resolve my problem.

Iphone 5S being repeatedly replaced

Hello, I am looking for some advice please, I hope somebody can help me.I have an iPhone 5S on a two year contract, bought from Vodafone just over a year ago.About two months in, the battery became unreliable, showing wildly varying levels of charge ...

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