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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74280 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229949 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204349 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

account password reset

I have just spent 2 hours on the laptop and my phone talking to the NOT VERY MUCH HELP TEAM they keep saying that they have sent me an email with a password reset but they never arrive.All I want to do is see if my unlimited data deal has finished.Al...

Mobile broadband not working

I tried to buy a £60 30 day PAYG mobile broadband but the Vodafone store didn't have a R216 unit so they sold me an amended R215 unit which had been converted from monthly to PAYG for £50. Although this worked for the first few days, it then stopped ...

NOTE 4 ANDROID 5.0 BBC VIDEO

Thanks Vodafone since the update to android 5.0 I can no longer watch any bbc video be it on their website or on bbc iplayer.The android store states note 4s need a new software version before it'll work. I assume this will never happen. I'd like to ...

Vodafone app, rude customer care, BT Wifi

Vodafone customer service team are hopeless and do nothing to resolve any issues. Their team aren't aware of free BT Wifi being sold as a bundle allowance in your monthly contract. They ask you to purchase BT broadband separately. I am unable to see ...

iMessage activation

I bought a sim only contract on the weekend and I am still unable to send or receive texts or receive incoming calls (I can make outbound calls and use iMessage). I've looked at all the solutions online and still can't get it to work. It keeps saying...

Can anyone convince me not to leave blackberry

After many years of bb - notably the bold and for the last two years the Q10 - I am struggling to justify to myself why I should move to the classic. BB has gone nowhere in 2 years. Just put back what should never have been removed - the trackpad. Th...

wynmorgan by 7: Helper
  • 17800 Views
  • 47 replies
  • 0 thanks

htc one mini wont turn on

My htc one mini will not turn on. It simply stays on the white startup htc screen, and freezes like this until it runs out of battery. Every time i charge it and try to turn it on again the same thing happens...?

JRees1 by 1: Seeker
  • 27302 Views
  • 2 replies
  • 0 thanks

Upgrade, Expensive monthly cost

I have been with Vodaphone for around 6 years now and Ihave just come to the end of my current 24 month contract. I like the look at the Galaxy s6 edge, however, cannot believe how much the monthly costs are. I thought mine was expensive at £36 but t...

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