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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi,I have the following problem - recently I bought a Sony Xperia Z2 phone which is locked to Vodafone UK. Since my country of residence is not United Kingdom, but Bulgaria, I cannot use the phone with the local operator and it needs to be unlocked....
Hi, I have a v2 sure signal, which has stopped working. No lights. Plugged in another power supply and still no lights. Given that I am using this at home to make up for the lack of signal, I'd appreciate a fix/replacement ASAP.
Hi my sure signal has stopped working all lights are correct just doesn't connect to my phonePlease help
I topped up £20 today and bought a 3GB bundle for my Tablet PC but it doesn't seem to be active and I wanna know why and want it fixed ASAp. But chat has been unavailable for HOURS! I I need help now.
My Sure Signal v1 recently stopped working since I got it in 2010 and only displayed a power on light (green). Despite various attempts to resuscitate it with Vodafone’s help including umpteen factory resets it was declared dead, I decide to purchase...
When I ordered my S6 Edge I went for the trade in option but have never received anything which tells me how to do this. I remember there was link on the pre order page which explained it but I can't find it when I search the site now. Where do I ne...
I purchased my Samsung Note 3 from Amazon on the 15th November 2013.I was with GiffGaff for about a year then decided to switch to Vodafone becuase of a better signal in our area. I have been with Vodafone on monthely contract for about 4 or 5 months...
Our old SureSignal (v1) finally died we beleive (all the lights were happy, but no phones would see/connect it), so my wife dug out another one (v2) we she was provided with on an earlier contract and which was still boxed. Logged into her account,...
I received my S6 edge on Saturday 25th April, it included a sim card which I happily slotted in only to find I cannot receive texts and data does not work. Since 29/03/2015My order status is stuck on stage 1I have no number appear in my vodafone acco...
Hi,I've paid one monthly payment on my new phone on the 29/3.on the online app it's not telling me a date when it should come out this month,But says it's due to come out of the 21/5, when signing up to my contract I was told the pay date would alway...
