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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73721 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203311 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

De Register Old Vodafone Sure Signal V1

Hi I had a Vodafone Sure Signal which I no longer use and have given away. I went into my account and deleted it from my account but it doesn't appear to have been removed. Can someone please check the serial number has been de-registered to me pleas...

Resolved! How to unlock iPhone

Hi, I've bought Iphone 5s in England and now I'm in Italy. I haven't a vodafone uk sim to pay unlock. How should I do?

Sure Signal v1 not connecting

My SSv1 stopped working a couple of weeks ago. After turning it all back on after returning from holiday it still doesn't work. The 1st light is on, 2nd and 4th lights flash like its going through the setup phase then it looks like it resets itself. ...

Managed Sure Signal for Businesses

Hello, I have been having some problems with my company's Sure Signals in varous locations. They just won't connect to the network what-so-ever. I spoke to someone on your customer services line and she mentioned Vodafone have a Managed Sure Signal t...

De-register my SureSignal

Hi thereI would like to de-register my SureSignal, as I'm moving to a a house that has good reception so I'm going to give mine to my brother.How do I do this?Thanks

I want out of this contract

I want out of this contract it has caused me nothing but stress I am getting in touch with the ombudsman to see what my rights are. I cannot use my data and i cant make calls. I can't use the sure signal box as it cuts out my Broadband. I am paying f...

sim swap problem

I recently upgraded my phone, which came with a new nano SIM card. I tried transferring my number from my old sim across to the new sim using the online sim swap last night (approximately 24hours ago). It still hasn't transferred over. Please help

rjj90 by 3: Seeker
  • 25976 Views
  • 6 replies
  • 0 thanks

Delayed SMS messages

Hi My elderly mother bought a new Samsung Galaxy Fame last Nov. All was working fine for a few weeks, then it started having issues sending and receiving SMS messages. She has replaced SIM and also had phone sent to the phone shops service dept and h...

Mloder73 by 2: Seeker
  • 11462 Views
  • 0 replies
  • 0 thanks
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