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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74092 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Samsung Lollipop SMS bug

App Samsung are aware of the bug with the stock SMS and are preparing a fix. Any idea when this will be available? The stock app now looks much better, including individual notification tones, so am thinking of using it instead of the as laden Handce...

Early upgrade

Could one of you fine customer service types please get in touch? I'd love to get an exact figure on how much it would cost to pay off the remaining months of my contract - the upgrade eligibility date is the 29th of June but the charger socket on my...

samsung s6 upgrade joke

Vodafone are a complete waste of time went on the online chat to upgrade to the s6 and was told i could have the wireless pad and case also keep my 08 numbers as free so i went away to think about it.Then i rang 191 yesyerday and was told no i could'...

anubis68 by 4: Newbie
  • 13269 Views
  • 1 replies
  • 0 thanks

Whitelisted IP range

Hi How do I send a private message to Vodaphone in regards to adding our public IP address to the whitelist for SS? Thanks Gavin

gavlar by 2: Seeker
  • 18678 Views
  • 2 replies
  • 0 thanks

Spotify premium subscription keeps disappearing

Twice now I've had to contact Vodafone to get my inclusive Spotify Premium re-enabled. Premium registers and works fine when I first contacted Vodafone, it worked for about a month. Then I noticed I was gettign adverts (while still logged in) and che...

no upgrade/pre-order confirmation email

yesterday i pre-ordered my Galaxy S6 but I have not had a confimration email.  This reminds me of my son who pre-ordered the iphone 6, he didnt get an email either and after many phone calls, live chats and call assurance complaints they eventually a...

jackmam by 4: Newbie
  • 14768 Views
  • 11 replies
  • 0 thanks

NO MOBILE INTERNET SAMSUNG GALAXY S4 MINI

Hi i have just joined  vodafone on a contract from pay as you go, my phone will not pick up any mobile Broadband have checked all the settings and have sent a Text to Vodafone to get up to date settings and on the Vodafone ANP settings page to double...

richfish by 2: Seeker
  • 14951 Views
  • 1 replies
  • 0 thanks

availability of s4

Is the s4 still available on the vf network... I'm due an upgrade early May and I'm interested in upgrading to the s4 many thanks. 

Lou1509 by 8: Helper
  • 11939 Views
  • 1 replies
  • 0 thanks
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