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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73777 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Re: account upgrade

Just upgraded my account. I got an iphone 6, daughter an iphone 5c and my wife has an iphone 5s. Upgraded to Red++ on vodafone, but since then, it appears that every time I, or my wife, send a text, the text is received on the phone it is sent from, ...

First time Vodafone customer and will be the last

This is my first time as a Vodafone customer & will be the last. Anything goes wrong, its impossible to talk to anybody In fact you do end up talking to c6-8 different people at the overseas call centre - I'm sure its a plan to wear you down and make...

deals in store and online

Can you get the same deals in store that are online? I know that you could last time I upgraded and wondered if this was still the case. Many thanks.

Lou1509 by 8: Helper
  • 14016 Views
  • 1 replies
  • 0 thanks

Bbm not working

hy how are you ?i hope you will be fine i have tried to install bbm on my device bold 9900 vodafone but i could not install bbm as it shows the blue screen showing setting up bbm how to resolve this issue ???my yahoo id is (removed from security)  

Sure Signal V3 - how to set up on PC?

Hi all, Due to the size of area needed to boost our signal, we have more than one Sure Signal.  One is plugged directly into the router.  I've been told I can connect others to PCs to get an internet connection but there is no cable or information in...

SureSignal not connecting today

Sure Signal has been working fine without interruption for 2 months, but failed to produce a 3G signal this morning, though the red light and first 2 white lights were lit as per usual. I have done a couple of power off reboots, followed by a hard re...

Sure Signal problem

I am having problems with my sur signal v2.  It worked until a few days ago and it now fails to register.  I have spoken to the "contact us" people and they run through a reset and advised me to change the cable but  this has not helped.  I have de-r...

wilde1 by 2: Seeker
  • 20886 Views
  • 12 replies
  • 0 thanks

Resolved! Upgraded to Samsung s6 edge

Hi I upgraded to a samsung s6 Edge and on my online account its showing up my correct plan for it,However do i still get the 14 day cooling off period when i get the phone or is that  now void as upgrades gone through?

guinea19833 by 14: Advanced member
  • 12475 Views
  • 2 replies
  • 0 thanks

My Online Account Blocked

I topped up my mobile broadband a few weeks ago. I purchased a 1GB 30 day pack for £10.00 . I used this for about a week, but then found I couldn't access the internet. Every time I tried to access, I was taken to the 'how to top up' page, so assumed...

MIKE1963 by 2: Seeker
  • 14736 Views
  • 1 replies
  • 0 thanks

Vodafone Sure Signal V3 problems

Hi everyone, I have registered my sure signal, but have the following problem. The red light is constantly on but the next icon keeps on flashing, and no other lights are on. The tracenet results are: Microsoft Windows [Version 6.1.7601]Copyright (c)...

skkskk by 2: Seeker
  • 18006 Views
  • 1 replies
  • 0 thanks
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