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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone 6 charger not working?

So I got my iPone 6 from vodafone last wednesday so its just under a weak old.The last 3 days the charger has stopped working, I have had to borrow a friends for the time being. Does anybody know how I can get this issue resolved? Will Vodafone provi...

New iPhone 6 plus - SIM activation

Still unable to use my lovely new ip phone 6 plus because there's a problem activating new SIM cards! - is anyone else having the same problem?

elusive dongle order

Sorry not sure where to post this. I am a new customer and ordered a dongle online last Thursday (1st jan). Bar one text I have heard nothing, my account has been set up but there is no information on it. The online helpline are really vague and keep...

Katy1979 by 1: Seeker
  • 12958 Views
  • 1 replies
  • 0 thanks

Resolved! Could not activate cellular data network?

Hi, It's my first time posting for help on this so sorry if I'm not that clear of my problem. I've been having a problem with 3G on my iPhone4s contract that I've had for a few months now. I can never seem to connect where ever I am, Rarely I manage ...

Ayri by 2: Seeker
  • 95495 Views
  • 10 replies
  • 0 thanks

Help!

Hello. I ordered my upgrade on Monday 05 January. As the website wasn't playimg nicely I had to do this via live chat. I spoke to a lovely man called Joel who talked me through it all etc etc.Now, I would of expected an email of some description to s...

EmLoCo by 2: Seeker
  • 13282 Views
  • 1 replies
  • 0 thanks

Activating Voicemail

Hi, I am unable to set up voicemail. I have dialled 1211 but get the message "the system is currently unavailable". Can someone please advise? Many Thanks

R-E-P by 1: Seeker
  • 11884 Views
  • 2 replies
  • 0 thanks

Sure signal & 3G problems

Yesterday I swapped from a nano sim to a micro sim and it worked almost instantly but when I got home I didn't have signol from my sure signol box tried to go on and see if my number for some reason had come off the box even though I'm the owner and ...

New Phone in 2015

Ok, so what will the next best android phone be in 2015?...I've seen there are a few rumours around new devices for this year, just wanted to throw out the question to you all as to which phone will be the big hitter. Thoughts?

rewardz points

Cant access my a/c to grab my rewardz points get so far thru to tele no then it always says oop! Sorry try again later fedup!!!

Mms service has never worked

I'm unable to receive mms on either of my lines on my account. Gives me the option to download but the picture never actually downloads. I've used your website to send myself the settings but I only receive a 'browser' setting, I'm sure in the past I...

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