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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73828 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203962 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SS V1 still not connecting after change of ISP

I changed ISP last wednesday, 17th, so consequently my external IP address changed, and our SureSignal V1 gateway promptly stopped working. I have assumed that was some kind of security process within Vodafone to block SS boxes on sudden change of IP...

jcsager by 2: Seeker
  • 18480 Views
  • 6 replies
  • 0 thanks

No Sure Signal again. No support. No Customer Service

Yet again our Sure Signal box is failing to give us a signal. Yet again we cannot use our phones at home. Yet gain Vodfone happily charges us the monthly fee. No customer support.The promised call backs simply do not happen. I am appalled. Please can...

mw224 by 2: Seeker
  • 16850 Views
  • 1 replies
  • 0 thanks

Vodafone Mobile Broadband Software on OS X 10.10.1

Hello, can anyone help me i have been using a K3565 broadband dongle on my mac in the past, successfullyi had misplaced it and found it again yesterday, i have tried to use it, as i know it has a good credit amount on it (PAYG) the installed software...

ShinhoP by 2: Seeker
  • 14003 Views
  • 4 replies
  • 0 thanks

Mobile data network?

Hey I've just set up bought a £10 freebee tariff and I tried to use safari on my iPhone 6 and it just keeps saying "could not activate mobile data network" any suggestions what to do?

Clearing cache - safe to do?

I've just noticed on the internal storage on my SGS4, the 'cached data' is showing as 4.65GB. Is this something that can be safely erased, or is it needed for something particular? I don't want to lose any saved data on my apps, messages etc etc.. Th...

chriscjp by 6: Helper
  • 11885 Views
  • 1 replies
  • 0 thanks

Sure Signal V3 PC Socket

Hi, I do not have any spare RJ45 sockets spare on my router. I see the V3 has a PC socket so does this act as a mini hub so I can connect a device via the PC socket? That is Router -> Sure Signal V3 -> Printer? Thanks, Paul.

Anonymous by Not applicable
  • 18199 Views
  • 7 replies
  • 0 thanks

Sure Signal V3 not working

Hi I am with Virgin Media and have never managed to get the VSS box working at all, I have read other posts regarding this and applied the required port farwards and enabled IPSEC etc but this is still not working for me. Can you please check this yo...

jasond79 by 4: Newbie
  • 16556 Views
  • 1 replies
  • 0 thanks

Vodafone UK and Spain ...unlock required ????

I have just purchased a secondhand iphone 4 locked to Vodafone UK (pay as you go). I want to use the iphone with with Vodafone Spain ( pay as you go).  Is an unlock required as the iphone will not work with the Spanish Vodafone sim ? If so, can Vodaf...

phone not charging

hello My phone (samsung galaxy ace 3 mini) recently decided to stop doing anything when i connected it to my charger. So i used the usb to laptop and connected it that way but it charges very very slowly and doesn't retain the charge for longer than ...

lora282 by 1: Seeker
  • 10591 Views
  • 1 replies
  • 0 thanks

Your service is awful

@Addy98765 I have been with Vodafone for over 12 years and I can honestly say this is the worst service I have ever receive. A week last Saturday my sons iPhone 6+and when he woke up on Saturday morning and picked is phone up from the bedside cabinet...

sezzababe by 2: Seeker
  • 16316 Views
  • 11 replies
  • 1 thanks
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